Reviews (9,083)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 2, 2024

I am very lucky to have stumbled upon See. She is very efficient, quick, supportive and answered all of my requests. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business.

Chiccharm
United Kingdom
2 months using the app
August 16, 2024

I am very new to this business, and CJ has made sourcing products a breeze. I am grateful for my support agent Winnie for graciously answering all my questions and providing me with accurate knowledge and actionable steps to help me resolve any issues i had. Highly recommend CJ, and kudos to Winnie for your expert help!

Daughter's Nature
United States
3 months using the app
August 29, 2024

Excellent Service from Box Chen

Box Chen provided outstanding help with three issues I had with a client. His quick and professional approach ensured everything was resolved smoothly. Thanks to his efforts, the client is satisfied, and the relationship is maintained.

Kaycee Chen has been incredibly helpful in supporting our customers. Her dedication, professionalism, and attention to detail have greatly improved customer satisfaction. We’re very grateful for her contributions and look forward to continuing our collaboration.

Valestra
Netherlands
About 1 month using the app
September 3, 2024

I've had a fantastic experience with CJ Dropshipping, thanks to Chandy Chen's exceptional support. Their fast responses helps navigate CJ smoothly.

Ordino US
United States
2 months using the app
July 8, 2024

My questions about fulfillment was swiftly solved by Aurora. She guided me exactly what I needed to do and provided me with links to the explanation. Fulfillment has never been better with CJDropshipping.

WellnessGadgetsHub
United States
6 months using the app
July 27, 2024

Aoki is truly the best she helps me with everything i ask, thanks a lot! I asked for her to find me better supplier for a product and she did immediately.

Fitabic
United States
11 months using the app
September 3, 2024

Absolute satisfaction. Very simple, very precise support. The problem was solved within 10 minutes

CuddleCloudCorner
Germany
5 months using the app
Edited October 8, 2024

Kristy was very prompt and professional in her response! I also communicated with Leon, who was also very helpful! I am looking forward to a good and prosperous working relationship with CJ Dropshipping!

Fashion And Tech (Pty) Ltd
South Africa
About 1 month using the app
August 16, 2024

Perfect platform with quick support and a big selection of products.

Mevana
Netherlands
3 months using the app
September 16, 2024

Quality of the products are amazing, fast shipping and best customer support

VENDUPEE
United Kingdom
7 months using the app