Reviews (8,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

April 1, 2021

CJDROPSHIPPING is the service to use without hesitation. The agents are very responsive and do everything to satisfy their customers as well as possible.
I highly recommend !

Lionel Lanoix
Martinique
Over 1 year using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 23, 2022

I just started using CJ a month ago, and I have to say, it has not been going well. I listed and successfully sourced a handful of products. Got many orders from my customers and was notified by my agent that half of the products were out of stock AFTER MORE THAN A WEEK of placing the order, even after they "successfully" sourced the items. Now, I have to refund hundreds of dollars to my customers. This was a problem I was trying to avoid when switching to CJ, but unfortunetely, it turned into more of a problem for my business. I had a better experience with AliExpress and Oberlo. I do not recommend CJ for dropshipping. I will now have to switch to a real sourcing agent to handle all of my orders.

The Popular Flamingo
United States
Over 1 year using the app
CJDropshipping replied February 23, 2022

Dear customer, We are so sorry that CJ didn't give you a nice ordering experience. For out-of-stock issues, we will accept all suggestions and comments from you and improve our service as soon as possible. We have urged manufacturers to ship again, and at the same time, we are also looking for new suppliers to solve the shortage problem. Please be patient for a while. Thank you very much!

October 10, 2023

Ottima assistenza, L'agente Erica è stata super gentile e disponibile. Mi aiuta spesso in modo rapido ed efficiente. Consiglio

Maison D'enfant
Italy
Over 1 year using the app
March 6, 2024

Love it, so easy to use. Customer service is AMAZING! So grateful I changed to CJ.

Thanks heaps!

Wora Wellness
Australia
About 1 month using the app
April 19, 2023

I had a great experience working with Skye at CJ Dropshipping. She was incredibly helpful and replies very fast. Skye's level of professionalism and dedication were truly impressive. Her friendly attitude made the experience an absolute pleasure. I would highly recommend Skye as an agent at CJ Dropshipping. Thank you, Skye, for all of your hard work and assistance.

LIVERIA
Switzerland
Over 1 year using the app
February 27, 2024

I am extremely pleased with the services provided by Cj, with special commendation for Lincy. The short delays and their dedicated assistance have exceeded my expectations. Lincy's commitment to ensuring a helpful and efficient experience was particularly noteworthy. I highly recommend Cj for their outstanding service, and Lincy's exceptional support made the entire process smooth and satisfying.

Nia Skin
Canada
2 months using the app
December 30, 2023

I recently had the pleasure of working with Nancy from CjDropshipping, and I couldn't be more impressed with the level of service and assistance she provided. From start to finish, Nancy demonstrated a commitment to excellence that truly set her apart.

Nancy's attention to detail and prompt communication made my experience seamless. She went above and beyond to address my inquiries and concerns, offering helpful insights and guidance throughout the entire process.

Exceptional Service and Invaluable Assistance from Nancy at CjDropshipping!

⭐️⭐️⭐️⭐️⭐️

Beard Air
Netherlands
About 1 year using the app
August 18, 2023

Linda Feng provided remarkable assistance, swiftly resolving my issue of duplicate orders. Her expertise and proactive problem-solving were highly impressive. Saved on shipping costs.

ORYSEY
Czechia
Over 1 year using the app
March 27, 2023

Faster Response and making sure they can help in finding ways to solve problems, Very accommodating and so kind.

RASCALS
United States
Over 1 year using the app
January 1, 2021

I have been using CjDropShipping since day 1 and they have been very helpful and supportive. Our agent Angelia is doing an amazing job, super fast communication and resolutions for all queries.

Shopenzer
United States
Over 1 year using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!