Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

August 14, 2023

Bin Han
Let me tell you Bin has been there from the start and helps me 24/7

Firefresh
United States
4 months using the app
September 28, 2023

Fionnula helped me with my concern and did a good job with this. I would recommend.

My Store
United States
4 months using the app
June 4, 2023

Ceci was my agent from CJdropshipping, from the beginning all the way to me successfully opening my store she was great very detailed and was on hand ready to assist when called upon. best customer service i've had in a long while. thank you

1_DXB
United Arab Emirates
5 months using the app
June 2, 2023

CJ dropshipping has been most excellent to work with. Our agent Mandy Lu has been most helpful and accomodating. We know that our shop is in reliable hands.

Wigs Wardrobe
Australia
12 months using the app
October 19, 2023

Ken helped me and was straightforward and didn't delay in his response. Totally satisfied.

UnequelyUs
United States
Over 3 years using the app
September 8, 2023

Leila is the best support agent in this website it's the only reason i will rate this website a 5 star

nitroushub
Egypt
6 months using the app
July 11, 2023

I've been using the CJDropshipping app, and it has been a game-changer for my business! The app is incredibly user-friendly, with a seamless order fulfillment process and a wide range of high-quality products. The support team, especially Cherry Xu, has been exceptional - responsive, helpful, and ensuring a smooth experience. Highly recommend CJDropshipping app, and kudos to Cherry Xu for providing excellent assistance! ⭐⭐⭐⭐⭐

My Store
Malaysia
4 months using the app
June 15, 2023

FIVE STARS. ID GIVE MORE IF I COULD. Erica helped me so much with finding products for my store, even gave their opinion on it and was so nice. Best agent i have
ever had. Me personally, id give them a raise.

Glow
United Kingdom
4 months using the app
October 26, 2023

Super application et mention spéciale a Wendy qui est toujours disponible pour m'aider avec chaque problème que je rencontre. Elle est toujours de bon conseil. Je recommande fortement!

Mini merveille
France
6 months using the app
June 18, 2023

I am absolutely delighted with the exceptional service you provided. Your professionalism, knowledge, and dedication made my experience truly outstanding. Your prompt responses and attention to detail exceeded my expectations.

I would like to express my sincere appreciation for your assistance. Your expertise and guidance have been invaluable in helping me navigate through the process smoothly. I am extremely grateful for your patience and willingness to go above and beyond to address all of my concerns.

I have no hesitation in giving you a well-deserved 5-star rating. Your commitment to customer satisfaction is truly commendable. I will definitely recommend your services to anyone in need of top-notch support.

PetPulse
Germany
4 months using the app