Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and high-quality items. They value the personal agents for their prompt and effective assistance. The platform is recognized for its various shipping options, including non-China warehouses for quicker delivery. Features like automatic order processing, real-time inventory sync, and product sourcing services are also appreciated. The customer service is frequently praised for its responsiveness and efficiency.

August 16, 2023

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

EprimeBay.com
Australia
7 months using the app
July 29, 2023

I had an amazing experience with CJDropshipping on Shopify! Their Customer Service, especially Chandy Chen, was top-notch. The platform is user-friendly, and their product selection and quality are outstanding. Highly recommended!

Joolavi
Ukraine
About 1 month using the app
August 9, 2023

My agent Janet Zhang always helps me when I message. Very quick response time!
Also CJ offers quick delivery time and is trustworthy!

HeightConfidence
Hungary
2 months using the app
Edited July 13, 2023

“Layla long” ON THE DROPSHIPPING MY WONDERFUL MANAGER, HE ANSWERS VERY FAST AND HELP ME FIND MY NICHE PRODUCTS, I AM VERY SATISFIED very good

Yearn4
United Kingdom
9 months using the app
August 16, 2023

I'm new with CJdropshipping and my agent today, Leah Cheng, provided excellent customer service and a pleasant experience. She provided detailed answers and links to all of my questions! I was delighted with how responsive and professional she was.

Reactive-US
United States
About 2 months using the app
August 14, 2023

Really good experience thank you to all the represenatives contributing to the growth of my E-commerce store. Personal thank you to Sky Liu for her amazing and attentive service. Very fast and respectful, I'm blessed to have her as my personal agent.

DefendTech
United States
7 months using the app
July 11, 2023

Awesome platform to earn money , i really appreciated for supporting team service . They guide me very sharp and giving me tool that how to market you store.

FairDeals
Pakistan
2 months using the app
September 9, 2023

Looks like very poor app. Its free to install and use but thats only 1 profit. I tried to conneckt my store, I had account on CJ for few months now, and when tried "log in" it just says " sorry, you are not logged in". Lol. Also their terms of use are a bit weird. No responsability for almost nothing. You got scammed via their platfor or similar looking site? - your problem. Bad quality of produckt / fail in manufacture - your problem. Produckts description: material - cloth. What the H is "CLOTH" lol.

ImaginVibes
Poland
4 months using the app
Edited July 19, 2023

Ceci from CJ patiently helped me through the materials that I should have read before asking for help.

Heakaup
Estonia
8 months using the app
August 16, 2023

I was unclear of few things and the representative Angel, helped me out. She was very knowledgeable and very nice. They helped me understand and calm my worries. I Thank her very much

Jiggy Store
United States
4 months using the app