Reviews (8,119)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

January 2, 2024

I'm getting a great support from Rebecca Zhang and Cristina Chen!!

My Heart Jewelry
Israel
10 days using the app
August 14, 2023

Really good experience thank you to all the represenatives contributing to the growth of my E-commerce store. Personal thank you to Sky Liu for her amazing and attentive service. Very fast and respectful, I'm blessed to have her as my personal agent.

DefendTech
United States
7 months using the app
August 29, 2023

I am just biggner on cj dropshipping. I appreciate jiaming cj dropshipping personal agent he is so helpful. I can't thank jiaming it's incredible service. He reply quickly makes everything run smoothly. So helpful for me to start my journey with cj dropshipping

Emporium Hub
United Kingdom
3 months using the app
August 16, 2023

I'm new with CJdropshipping and my agent today, Leah Cheng, provided excellent customer service and a pleasant experience. She provided detailed answers and links to all of my questions! I was delighted with how responsive and professional she was.

Reactive-US
United States
About 2 months using the app
November 16, 2023

Agent Fionnula at CJ Dropshipping provided fast, thorough, caring customer service. Thank you.

Immune Boost Naturals
United States
5 months using the app
July 14, 2023

Box Chen is a customer service genius! Always friendly, professional and efficient. A true blessing to our team! Thank you so much for your outstanding work. Keep up the good work!

simplis
Switzerland
3 months using the app
October 17, 2023

Very helpful personal agent (Leila) that is very responsive and understanding of any questions that I have. Good to have a support that is readily available and reactive.

Pet Pantry
Switzerland
8 months using the app
September 20, 2023

As always they are so helpful especially Box Chen. I'm just new so I'm still figuring out a lot of stuff and processes. This is a bit overwhelming as first timer and good support is needed. So easy to connect with them within seconds. Thanks!

Scary Fake Corpse
Philippines
18 days using the app
August 21, 2023

Luna is really a professional lady and she always available to answer and help related to my shipping and order issues and question and always give the genuine and profitable advice. Luna was able to answer and solve everything! Phenomenal customer service. Thank you and much appreciated Luna!

MAK Store
Australia
3 months using the app
August 16, 2023

I was unclear of few things and the representative Angel, helped me out. She was very knowledgeable and very nice. They helped me understand and calm my worries. I Thank her very much

Jiggy Store
United States
4 months using the app