Reviews (8,934)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

January 1, 2024

Sita Cui , kindly helped me understand the process of sourcing products in CJ clearly. Thank you very much for the great and friendly service

Ziecona
United States
9 months using the app
May 23, 2023

Rebecca (my agent) is very usefull and helpfull ! I recommend her :)
This extension help me a lot !

Thanks for all Rebecca

Glimmerlet
France
About 1 year using the app
June 5, 2023

Great support , I highly recommend Bianca , super helpful . she was able to clarify and answer all my questions in very fast and professional manner

MOE

Maya Republic
Lebanon
About 1 year using the app
October 19, 2021

Nico Zhang is one of the best. Thanks for the support. Very fast and very good! If you want to scale your business, use CjDropshipping.

Gemsness
Romania
About 1 year using the app
CJDropshipping replied October 20, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 12, 2023

I would have to say I am very happy working with the cj dropshipping team. Recently had some help from Alina Liu and she was extremely helpful with salving the problems I've come across. Great app overall also definitely would recommend for your business.

True Romantics
Canada
About 1 year using the app
August 4, 2023

Très bonne expérience avec Leah du service client de CJdropshipping, j'ai pu résoudre mon problème très rapidement. Je recommande.

De Grandis Cuisine
Switzerland
About 1 year using the app
July 5, 2023

Zoey Zheng was very pleasant and patient with me. She was informative, fast, and actually had a good sense of humor throughout. Thank you Z and CJ Dropping

watbclothing
United States
About 1 year using the app
Edited May 21, 2023

I previously had a terrible customer service experience on aliexpress, but after switching to CJ dropshipping and being paired with my agent Mango and her team, I am pleased to say that all queries, questions and concerns have been covered by my very patient and helpful agent, and always quickly. Hoping this great customer service will continue throughout my partnership with CJ dropshipping!

fidgetclub
Australia
About 1 year using the app
December 20, 2022

Thank to Zoey for help me for my problem with my orders item i really appreciate that !! i recommand

Knooper
France
About 1 year using the app
Edited July 7, 2021

The service provided by CJ agent is very satisfying. I resolved all my issues that I have regarding IOSS/ VAT. I am very thankful for the CJ Support.

Shop The Worth
India
About 1 year using the app
CJDropshipping replied November 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!