Reviews (9,680)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

April 23, 2020

Great service great people ! You can label your products and packaging and have inventory. They speak english very well. Easy to communicate with them. Thank you Celia, you are a very good agent ! :)

Afro-Brush
France
Almost 4 years using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 29, 2021

We haven't had any issues and customer service is top-notch always. Good organization. Any time you have a direct line with an agent it's always awesome. To the moon!

ALLRJ
United States
Almost 4 years using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

January 29, 2024

Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Shinco Zhao for his help.

jubemi.com
Spain
Almost 4 years using the app
December 11, 2020

This is arguably the best dropshipping app on this platform with faster order fulfilment and shipping. Prices are are as cool as the customer service is outstanding. Lynette my agent has been outstanding and so is Aketa and rest of the team. I am particularly impressed with the 24/7 customer service and how they pay attention to every detail. Check them out and thank me later

PoacherOnline
Canada
Almost 4 years using the app
CJDropshipping replied December 13, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 15, 2021

A must-use service! Great in every department and would highly recommend to anyone in the e-commerce business.

Home Boost
United Kingdom
Almost 4 years using the app
CJDropshipping replied August 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 11, 2021

Tiffany Zhao (the agent) has been supportive in helping us source products and tailor them to our needs in a quick and responsive manner. We are using CJ for almost a year now and definitely recommend it for everyone starting in com

Spotlight Shopper
Indonesia
Almost 4 years using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

Edited November 13, 2024

CJDropshipping is a great company, very professional and they know what they’re doing. So far we are happy with the work provided by our agent Bin Han. Highly recommend!

Dogs and Cats Boutique
United States
Almost 4 years using the app
CJDropshipping replied June 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 5, 2021

When there is a product that needs intervention, I am quickly contacted by CJ's service (my agent: Caroline Zhang) to resolve the problem. Thank you !

Bébé Chat - Pour votre chat et vous
Belgium
Almost 4 years using the app
CJDropshipping replied July 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 31, 2023

I've had a fantastic experience with this dropshipping platform. It offers an extensive range of products, and the process of sourcing new items is impressively efficient. My collaboration with agent Mango has been outstanding; she's remarkably proactive and always responds promptly to inquiries. I recommend this platform to anyone looking to venture into dropshipping.

Miu Stationery & Gifts
United States
Almost 4 years using the app
CJDropshipping replied March 27, 2022

Thank you for your feedback! Your approval is our motivation.

January 27, 2021

CJ Dropshipping has been the ultimate partner for our online business from A to Z and we could not be more pleased with their service. We have the pleasure of working directly with Shicharl who is our agent and although she technically is a CJ employee, she works with us hands-on as a true extension of our internal team. If we could give CJ 10 stars, we would.

Time Intelligence
United States
Almost 4 years using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!