Reviews (8,119)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

August 16, 2023

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

EprimeBay.com
Australia
7 months using the app
September 12, 2023

Arlene Nong saved us from disaster. Calmly and with a lot of professional expertise and friendliness, she got my customer order up and running again. To the absolute satisfaction of me and my customer! Thank you so much again! The managing directors of Schön-Ding.com!

Schön Ding
Germany
3 months using the app
October 28, 2023

Perfect customer service from Ken. First day connected with CJ and I am very surprised about their service!!!

Paffic
Spain
About 1 month using the app
July 12, 2023

Great place to source high quality products. Awesome customer service, we are working with Flo for months and very satisfied!

Gourmetific
United States
5 months using the app
July 18, 2023

Bin Han was very helpful in explaining to me the ins and outs of how this works. I’m very grateful and I am more confident that I can do really well with Bin Hans help at CJ drop shipping.

My Store
United States
5 months using the app
October 13, 2023

Couldn't be happier with the assistance and service I have received. My sourcing agent, Nancy Wu, has been extremely helpful and has been able to answer every question I have had. Prices are very reasonable and the shipping is much better than competitors which has greatly helped my business! Overall I highly recommend CJ Dropshipping!

Barkly
United States
14 days using the app
July 28, 2023

Arlene helped me very well with my order
Thanks for the help and patience
I'll know next time :-D

DELOP
Germany
4 months using the app
October 13, 2023

My agent zach was very informative and gave me excellent advice on trending products and his technical knowledge is favourable and I appreciate the help. Very good service

alluriadivine.co.uk
United Kingdom
5 months using the app
August 4, 2023

I am delighted to share my experience working with my exceptional agent Niky . She unwavering support and dedication have been instrumental in the success of my business. It was evident that She possessed a profound understanding of the dropshipping industry.She guided me through the entire process of setting up my orders with remarkable expertise and efficiency.I am grateful for the peace of mind She has provided me with her exceptional service.

FSYSER
Spain
3 months using the app
August 31, 2023

Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)

Sileth
Germany
About 1 month using the app