Reviews (8,934)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

December 15, 2023

I had issues importing my orders and contacted their 24/7 consultant support. Rami Wu was very quick to help me get the orders sorted out and was very attentive. I don't know of any other customer service that is as good as CJDroppshippings! Would highly recommend

gatórleds
United States
11 months using the app
November 13, 2023

Since beginning my journey in the dropshipping world, I've had the chance to work with various suppliers, but my experience with CJDropshipping has been exceptional in every aspect. Not only do they offer a vast selection of high-quality products at competitive prices, but their order management system and logistic efficiency are simply unbeatable.

What truly elevated my experience with CJDropshipping, however, has been my interaction with Flo, my personal agent. Flo has been a real blessing for my business. Her expertise and professionalism have helped me navigate the complexities of dropshipping with ease. Always available and attentive, Flo has consistently provided me with timely updates, valuable advice, and tailored solutions that have significantly contributed to the success of my business.

Thanks to Flo, orders are handled smoothly and efficiently, minimizing wait times for my customers and maximizing their satisfaction. Her listening skills and proactiveness in solving any issue are qualities that make Flo not just an excellent agent, but also an indispensable resource for anyone in the dropshipping field.

In conclusion, I can confidently say that CJDropshipping, with the help of Flo, has played a crucial role in growing and solidifying my business. I highly recommend CJDropshipping to anyone looking for a reliable and efficient dropshipping partner and a high-level customer service.

DOLCE BAGNO
Italy
About 1 year using the app
June 4, 2020

Great app and very useful for sourcing. Fast communication and very helpful agent which will help you with all your questions. In my case, Stella which helps me everyday with my questions!

Sweatfit.nl
Netherlands
About 1 year using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 11, 2023

Mrs Chandy Chen is the best personal agent. She or her team answer me very quickly 24/7 to solve my problems. CJ is a very good dropshipping partner!

whiteolives.de
Germany
About 1 year using the app
June 1, 2023

Spoke with Susie Zhou. Very good help. Walked me through all the required steps and made it as easy as possible. This is the type of customer service that I would like to receive everywhere u go

Safe Travels Clothing Co.
United States
About 1 year using the app
Edited March 11, 2024

Bonjour,
Je recommande Cj et surtout l'agent Ceci pour sa réactivité son professionnalisme et son accompagnement.
Excellent travaille de Ceci je recommande.

NUCAZEN
France
About 1 year using the app
January 8, 2024

Nancy was extremely helpful and quickly to respond, I'm genuinely impressed with this customer service.

Acessory
United States
8 months using the app
June 9, 2021

First time using this service. Abby Lu...what a great customer service. By far the best agent i have spoked with. All of my problems and concerns are now solved as she explained everything step by step. Thank you dear and well done. Definitely recommend.

Summer Must
Cyprus
About 1 year using the app
CJDropshipping replied June 9, 2021

Thank you for your feedback! Your approval is our motivation.

January 8, 2022

I'm ver satisfied with the assistance of CJDropshipping agent Ada Qiu. Quick and accurate responses. I recommend using this service.

AfkaBoutique
United States
About 1 year using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

September 6, 2021

Once you get how it works, your business flow will go easy! Everything has been improved to make it easier for the user. Customer service is always available!

Cuppio
Canada
About 1 year using the app
CJDropshipping replied September 7, 2021

Thank you for your feedback! your approval is our motivation.