Reviews (9,356)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

September 5, 2024

Amazing customer service. Kristy really helped me whenever I faced a problem. Highly recommended!

Aesthetic Luxury
United Kingdom
About 1 year using the app
November 11, 2024

Brilliant website, love the automatic fulfilment and the customer service is top tier, I get replies within seconds with brilliant responses provided by Kribee Huang. 100% recommended.

Planti Boys
United Kingdom
About 2 months using the app
October 21, 2024

Alan, Zoey, Angel and Judy have helped me alot as agents on CJDropping. They have been so great and thats why i continue to use this service!

Pine & Dine
Canada
16 days using the app
September 18, 2024

Really good service. Especially the agent assigned to me named Raymond is very cooperative and efficient. When ever i needed any help regarding shipping, fullfilment or return and refund dispute, he is available to help even at late night. So my 5 stars are for both Cj and for Raymond too.

Pilates Gear™
United Kingdom
3 months using the app
September 14, 2024

I've been using CJ Dropshipping, and the service has been fantastic! Zoey, my support provider, has been incredibly helpful and responsive, always going the extra mile to ensure everything runs smoothly. Fast shipping, great product variety, and top-notch customer service. Highly recommend CJ Dropshipping for all your business needs!

JK Hub For Kids
Canada
15 days using the app
September 10, 2024

The products and customer service is unmatched, they have been so nice. They respond to my support and needs within minutes. Big shout out to all the employees. Highly recommend CJ for you dropshipping store too.

HexiLight
United States
26 days using the app
November 14, 2024

Fast customer service, Always available to answer all the questions in the most professional way possible!
I especially appreciate Zoey for her help and will always recommend CJ dropshipping because of her!
One small thing that in my eyes will improve the app even more, having larger items in stock to be shipped from EU warehouses, items such as treadmills, stength training equipment etc...

Kraftathlet™
Estonia
About 19 hours using the app
September 5, 2024

I would recommend the app because they have unique products and the customer service is good. My agent Mr.Raymond is always available to chat with and is helping me with stock updates and orders. He helps in raising tickets on solving issues and explains things using screenshots.

InsPrint
United Kingdom
About 1 month using the app
October 11, 2024

Verigood @Dolly
Great app, I am appointed an account manager, Dolly who is really helpful. With a lot of other apps you are sort of abandoned and left do it on your own, but whenever I have any issues, concerns or queries, I can ask Dolly and she always provides great support. It really helps streamline things

Drop NTM
Vietnam
3 days using the app
Edited November 6, 2024

I regularly work with Christine, who always takes the time to answer my questions and troubleshoot issues as they arise. This is a helpful advantage in this industry. Thank you.

Mon Câlinou
France
About 2 months using the app