Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

July 15, 2023

I've very happy with my experience on CJDropshipping, thanks to Yana Zheng who is my assistant. Very professional, efficient and keen to assisting. I recommend this app.

DrippyDripp Sneaker Heads
South Africa
2 months using the app
September 12, 2023

Erica Zhang is a really good agent and has helped me out multiple times with no issues!

IronGloves
Sweden
22 days using the app
November 9, 2023

Ken Yang was awesome, he helped answer many difficult questions I had. Give him a raise, please. He is a great asset to your company! Very smart guy! Thanks again Ken!

Trendy Hip Buys
United States
About 3 hours using the app
August 31, 2023

I recently had the pleasure of experiencing truly outstanding customer support from a cjdropshipping that left me thoroughly impressed. As an e-commerce entrepreneur, I heavily rely on the efficiency and reliability of my suppliers, and this particular incident solidified my trust in them even further.

Plenevo
Poland
4 months using the app
November 5, 2023

Great assistance, fast and accurate! I recommend it for now!

OneDecHome
Germany
7 months using the app
August 15, 2023

CJ is a great app for dropshippers, Best customer support and best agents! My agent is Leila, she responds fast and extremely helpful. This is the best app to use for a dropshipper 10/10.

ShopMira
Australia
5 months using the app
June 30, 2023

Great customer support. Violet from customer support was very useful in helping me with my order fulfillment.

Blessets
United Kingdom
3 months using the app
May 15, 2023

I'm having a good experience so far. Big thanks to Cheria for helping me with some questions about a product!

DwellTrends
United States
27 days using the app
October 22, 2023

Assisenza clienti top, per ogni prodotto avrete una persona che vi aiuterà a risolvere i vostri dubbi. Io per esempio ho parlato con Alan e mi è stato molto utile. Consigliata!

CozyHeat-UK
Italy
About 2 months using the app
July 28, 2023

I had a minor issue and a few questions about my store, Donna li was able to answer and solve everything! Phenomenal customer service. Thank you.

Trendy Toyz Shop
United States
28 days using the app