Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 29, 2021

What makes this app great is an outstanding service from an agent like Mix H. She is very supportive and always ready and happy to help. Thank you Mix H and CJ dropshipping for such a great service.

Running Station
Canada
Over 2 years using the app
CJDropshipping replied September 29, 2021

Thank you for your feedback! your approval is our motivation.

October 10, 2022

I really like the app but I especially like working with Sveta. She is the best agent ever! Very profesional, friendly, dedicated and easy to work with!

Ploocy
Serbia
Over 2 years using the app
June 25, 2021

CJ is better than we expected. Thanks to our agent Eric Wu we offered a better experience for our customers.

finntheduck
United States
Over 2 years using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

September 21, 2021

Awesome tech support. They help to solve all the issues that arise. I've been working with this supplier for over half a year, everything is fine

Neck&Back
United States
Over 2 years using the app
CJDropshipping replied September 21, 2021

Thank you for your feedback! your approval is our motivation.

November 5, 2023

Tab Zhao

Enlighten Elegance
Australia
About 1 month using the app
Edited March 31, 2023

The service is incredibly convenient, with fast deliveries and the option to stock up on products. What's more, the assigned agent has been a great help, providing precise answers to all of my questions.

Histoire de Bracelet
France
Over 2 years using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

March 1, 2022

Cristina Chen is a such a wonderful assistant. She understands the issues very quickly and solves them as well. That's why I give her 5 stars

Duvilix™
Nigeria
Over 2 years using the app
CJDropshipping replied March 1, 2022

Thank you for your feedback! Your approval is our motivation.

May 15, 2023

The integration of cj is seamless and hassle free . Customer service rep Ben has been a great help . I advise everyone looking for a global supplier to connect this app to their store. They also carry great products and insights.

Agent-Beauty
United States
Over 2 years using the app
March 27, 2023

A big thank you for Bianca's help! The service provided was super good and very responsive and she was able to answer my question! I

mijavoo
France
Over 2 years using the app
June 10, 2020

I have been using CJ Dropshipping for a good month and I am very pleased with their service. Always ready to meet my needs, the agents are always available and friendly. I highly recommend CJ dropshipping!

Passion Chien
France
Over 2 years using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!