Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 20, 2021

Nico Zhang is a great agent to have. As I reach Level 3, I hope he can help me pre-order stock to store in the CJ warehouse inventory.

Gena (Digital)
United States
Over 2 years using the app
CJDropshipping replied September 21, 2021

Thank you for your feedback! your approval is our motivation.

June 29, 2022

I like CJ, and they are improving things. There is an agenct called Estella, who guides me through everything nicely and that makes experience even better.

Official Fly Trap
United States
Over 2 years using the app
December 28, 2021

Very easy to use, I have uploaded a lot of products, their customer service (Jinji Gao) is very patient to help me, I no longer have to worry about choosing products and shipping

ACTbikes.com
United States
Over 2 years using the app
CJDropshipping replied December 29, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 14, 2021

The agent Caroline is really helpful! The CJ APP is really nice as well. We find better prices than Ali.

Boring Bags
Brazil
Over 2 years using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

December 14, 2021

This app is helping my store a lot, I can sync all orders easily, and the shipping is sufficient, especially the agent Saturn is a helpful and nice customer service.

BiKaZo
Taiwan
Over 2 years using the app
CJDropshipping replied December 15, 2021

Thank you for your feedback! Your approval is our motivation.

December 7, 2020

I have been using this app for quite some time now. They provide the best customer service. I had to transfer my other store under the same name and Sylvia helped me guide through the steps and got it done in less than 10 minutes.

Arzanco
Australia
Over 2 years using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 31, 2023

Our Agent, Mandy is always there for us when we have issues: she solves things in a fast & efficient way. She is very comprehensive and also has a lot of patience with us when we have questions. Keep up the good work Mandy! Thanks so much!

InWillow
United States
Over 2 years using the app
CJDropshipping replied January 25, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 17, 2021

An excellent app with a very good client support. Thanks to Estelle, I quickly start my business. Highly recommended !

French Kitch'N
France
Over 2 years using the app
CJDropshipping replied May 17, 2021

Thank you for your feedback! Your approval is our motivation.

July 3, 2023

We absolutely love working with CJ! The best part is the ease of placing orders that can be done in bulk plus the easy sourcing options which they help you with:) Be it any product, they always find it for you. We've been working with our agent Vincy from CJ and we absolutely love the ease with which everything gets done. Be it anything from sourcing to placing orders, we know we can get in touch with Vincy and she'll sort it for us. CJ is undoubtedly the best, all rounder app & service in the Dropshipping game, with some of the best delivery times as well. Kudos to you team !

foodypopz
India
Over 2 years using the app
Edited July 28, 2020

I love this app, you speak to real people who did everything to help me understand the orders process and more. Thanks you Peter Qi!

Comfortask
Belgium
Over 2 years using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!