Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited July 8, 2021

The service I am receiving from Crystal Feng (one of their agents) is phenomenal. Their service is really fast and I've never seen a hardworking agent for years. She has helped me grown my business!

Needsthetic
France
Over 2 years using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2023

Bonnie is a very helpful person very good and quick to respond
5 star stars are few and would like more

Marirashop
Italy
Over 2 years using the app
November 2, 2021

Fast and reliable outsourcing company right now. Excellent service. June Chen has always helped out quickly. I highly recommend it

Peachy Pets
United States
Over 2 years using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

May 25, 2023

CJ Dropshipping est une société de logistique efficace. Leur application et leur site web de gestion des commandes et d'expédition est simple d'utilisation. J'ai eu 2 agents depuis que j'utilise leurs services et John, mon agent actuel, est vraiment aidant, serviable et il répond toujours à mes questions. CJ trouve pratiquement tous les produits que je souhaites distribuer et leur tarif sont plus que raisonnable. Si vous cherchez un fournisseur fiable et efficace, je vous recommande CJ Dropshipping.

Koksoak Outdoor co.
Canada
Over 2 years using the app
November 6, 2022

CJ is still the leading dropshipping app. I must mention Rebecca Lin from CJ. She handled my case in a very patient manner. I highly recommend.

Furmidore
Singapore
Over 2 years using the app
April 28, 2023

Amazing customer service, easy fulfillment & the agents Mango Fu and Angel Li are incredible. Very grateful! Would recommend.

My Modern Deals
United States
Over 2 years using the app
February 25, 2021

great service. Yeri has been great in helping all my inquiry. keep up the great work. Keep up in lowering the cost and faster shipping time.

lilsafer
United States
Over 2 years using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 4, 2020

I found this App to be user friendly, but most importantly I like the fact that CJ assigns one to an agent. I’m updating my Shopify store and I’m new to using CJ’s App, the agent that I was assigned to, Fiona has been very patient, quick response and her expertise and quick has given me confidence to do business with CJ for a long run.

JC Power Fitness Solutions
United States
Over 2 years using the app
CJDropshipping replied September 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 27, 2023

CJdropshipping is a great platform for eCommerce business owners. They offer a wide range of quality products and excellent customer service. I highly recommend them for anyone looking to start or grow their online store.

MessFree
United States
Over 2 years using the app
June 22, 2022

Great experience with CJ. Their customer service is awesome specifically our agent BIANCA. She is superb. She is knowledgeable, patient, professional, friendly, and responds to our concerns like a rockstar.

HueHearing
United States
Over 2 years using the app