Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited September 8, 2023

CJ Dropshipping is an excellent platform. What I like most about them is that each merchant has his own dedicated agent who helps and assists you in all your tasks. By the way, I'd like to say hello to my agent June, who has become much more than an agent for me. June Thank you for your professionalism and for always being there when my team and I need you.

chikcar
France
Over 2 years using the app
CJDropshipping replied July 29, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 2, 2024

I had the pleasure of working alongside Vincy at CJ, and I can confidently say she is outstanding! Right from the start, she prioritized streamlining the process for me. Vincy is incredibly prompt with her responses, which proved invaluable when addressing urgent matters. Yet, her expertise goes beyond just being quick; she demonstrates a profound comprehension and offers incredibly beneficial guidance. I am sincerely grateful to Vincy for her exceptional support!

The Toddly
Sweden
Over 2 years using the app
Edited August 11, 2021

Martin was a great help. Very nice and easy to work with. He's the best. He makes CJ a great company

Jevanna
United States
Over 2 years using the app
CJDropshipping replied August 12, 2021

Thank you for your feedback! Your approval is our motivation.

November 1, 2021

Very fast and friendly support team. Employees solve any issue with a deep dive into its essence. The quality of the answers is also high.

Korallikass
Estonia
Over 2 years using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.

December 30, 2022

Im really happy to work with CJ especially with my agent Fiona she resolve issues very fast. I would definitely recommend cj to anyone.

belquo™
United Kingdom
Over 2 years using the app
July 27, 2021

Great app. Customer service is excellent. Special thanks to Skye Zhu and Sean Lu who are very helpful and very responsive. Resolved my issue with 2 hrs. Congratulations to the team.

BIBZON
India
Over 2 years using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

July 5, 2022

I have been using this service for two years, I must say that I am satisfied, the support is always fast and has always helped me. thank you

REGINA MODA | Borse & Accessori
Switzerland
Over 2 years using the app
November 7, 2021

Excellent help and support from the representative. Guided step by step with the help of the screen shots and able to resolve the issue immediately. Thanks once again!

Inspiren-Ezone
United States
Over 2 years using the app
CJDropshipping replied November 8, 2021

Thank you for your feedback! Your approval is our motivation.

December 8, 2020

If you do dropshipping then you will love CJ. It gives you all the abilities to create the endless bundle possible. You can easily mix and match each product to increase your AOV. And CJ's staff, especially Ms.Bianca is very friendly to support you along the way. The shipping time is fast too.

Maxaton
Thailand
Over 2 years using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 8, 2021

The service I am receiving from Crystal Feng (one of their agents) is phenomenal. Their service is really fast and I've never seen a hardworking agent for years. She has helped me grown my business!

Needsthetic
France
Over 2 years using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!