Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited December 27, 2023

I am highly satisfied with cj dropshipping and customer service agent Skye. She is very professional and always do help.

KaylaBeauty
Czechia
Over 2 years using the app
Edited March 18, 2022

I am pleased with the professionalism of Jessie Xie, my new agent at CJ's. She has been immensely helpful and guide me step by step to solve some back of the house issues with my product connections. Jessie has a great personality and I really appreciate her work ethics. Thank you for your assistance, Jessie.

Mellisa J
Australia
Over 2 years using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

May 22, 2021

Good support from Cecil Chen. She is helpful, responsive and takes up individual requests. CJ Dropshipping offers loads of shipping options. Satisfied with the overall performance of the app.

Sri and Meera
India
Over 2 years using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2023

CJ Dropshipping is the BEST supplying company for Dropshipping and also for non-dropshipping products. They can handle stock in many different countries.
The best thing they have is their service, in our case, Mandy Liu helped us to plan a trip to china, develop many products, improve our quality, and more! We always got a very nice service from her and that's why we stick with CJ dropshipping.

It's the only platform that has this kind of "agent" support. The quality is amazing, Mandy's English is VERY good, we did lots of videocalls to solve problems and she could handle thousands of inquires from our 30+ people staff.
I would recommend CJ dropshipping to start dropshipping, but also for companies looking to scale up. If you have the luck to have a great agent as we do, you can scale the company and get even better prices than going by yourself. + You get amazing service and support.
We feel completely safe with CJ and that's thanks to their quality, and supportive agents, in our case Mandy <3

We had some problems in the past when scaling and customizing the product at the same time, and Mandy even went to factories on the weekends and slept there.

That's all from our experience of working over 3 years with CJ. I had experiences with other services before and they were expensive and non-professional. So I'd recommend to use CJ dropshipping 100%

Culiau
United States
Over 2 years using the app
August 23, 2021

Efficace, réactif, j'aime beaucoup l'agent dédié qui est très réactif en cas de problème. Je recommande

mychasse
France
Over 2 years using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.

May 24, 2023

Au top, rapide et efficace. Alan a répondu à toutes mes demandes. Très bien expliqué, c'était facile de faire la manipulation.

KC4U
Switzerland
Over 2 years using the app
July 9, 2023

Best dropshipping platform. Very good support agents, always there to help . Recommended to all dropshippers.

barelycosts
United Kingdom
Over 2 years using the app
March 13, 2023

Highly recommended, support is efficient and effective in helping me with my needs. Thank you for the help Ayden!

NourishingYourSpirit
United States
Over 2 years using the app
September 28, 2020

I wanted to thank Vicky wang for her excellent work. She is a great agent, dedicated,attentive and always ready to help you. I can only emphasize her excellent work throughout our collaboration. Thanks again for everything.

Mylunchbox
France
Over 2 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 12, 2023

I high recommend CJdropshipping. As I'm dropshipping products from CJS, they deliver products within 15 days. I even tried other dropshipping supplier, they are not good at it and customer support are most appreciated espectically after delivery service.

Fashion Sinners
United Kingdom
Over 2 years using the app