Reviews (9,562)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

Edited February 25, 2020

I love CJ Dropshipping app, everything is comfortable for dropshipping while the platform constantly have new updates. Support team is instant, always there to help one's i

PilatesBar™
United States
9 months using the app
February 18, 2024

10 stars for Harris for helping me figure stuff out!!!! Thank you!!

TJ's store
United States
8 months using the app
August 24, 2023

I would like to thank John for his impeccable service, I was able to resolve to find the solution, thank you JOHN!

CNKP
Portugal
9 months using the app
February 28, 2023

Anne is a very friendly and helpful support staff, Anne responds very quickly to any queries regarding CJ warehouse services, thanks again Anne.

SHOPPEO
United States
9 months using the app
November 25, 2020

I have been using CJ for 6 months. It's a great app because:
- A professional agent is dedicated to you. You can ask them to source special products for you, negotiate prices with factories, give you information about trending products, etc... Agents are very available, that's great!
- Products are generally cheaper than on other platforms such as AliExpress. - When you find a winning product, CJ is perfect to build a brand (e.g. personalized packaging, stocks in CJ warehouses for a very fast shipping, etc.) The only con I can notice: even if shipping delays and lead time are better than other platforms, it can be expensive to get a 7-10 days delivery....

Kajeez
France
9 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 28, 2021

My Agent Joyce is always there to help me. Efficient and professional. I can recommend CJ's Customer Service!

MeinBaseus
Germany
9 months using the app
CJDropshipping replied June 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 6, 2023

Fionnula Cjdropshipping is really good at focusing on what customers need and require. Fionnula have a real instinct to understand customers. Good work! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively.

shopfobi
United States
9 months using the app
Edited June 17, 2024

CJdropshipping has the products, variations and services I need. All tutorials and help are available. It's easy to navigate for a beginner like me and especially with the support from Bin Han, a responsive and helpful agent, I can confidently make decisions. Hope to collaborate for long term with you guys.

After a while working together, I realise they're responsible and supportive. Just hope the dispute processing time can be faster to provide better after-sales experience for customers.

COSMICINEMA
Vietnam
28 days using the app
January 27, 2021

The app is really easy-to-use and I appreciate all the services provided by agents. A please to work with them.

WacKeeny
Switzerland
9 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 2, 2024

I would want to give a big shout out to my agent Garrison Wong who helped me resolve a case of invalid order and assisted me in getting my customer's order fulfilled

TrendSphere
Singapore
8 months using the app