Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 31, 2022

Cj Save my business and went from 5K a month to 70K a month in just 20 days of using Really game changer

beautyei.net
United States
Over 2 years using the app
Edited June 30, 2021

Great service, customer support always available, prompt and attentive. It would only need to improve the shipping times and then it would be perfect. Anyway congratulations.

QueenMama
Italy
Over 2 years using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

July 26, 2021

Great app! Helped us solved many issues. Will continue working with them. Service was responsive and helpful!

Green Habitat
Hong Kong SAR
Over 2 years using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

December 14, 2021

I use this app for Drop shipping. The Customer Service was amazing and has helped me in every way possible. Jacob Zhao is incredible to work with. Very Knowledgeable!

Bling Bling Baby Boutique
United States
Over 2 years using the app
CJDropshipping replied December 15, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2020

This is great, really. Love the services they offer and the fact that they allocate a personal agent as soon as you join is fantastic. I'd like to say a big thank you to my agent Betty who has been really helpful and always there to answer my questions.
They offers so many services, from product sourcing, photos & videos shooting, custom packaging, private inventory, products storage and much more.

Sophilab
United Kingdom
Over 2 years using the app
CJDropshipping replied September 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 30, 2022

Great app, I love they assign you a personal agent for your store for better communication. Mine is Eric, I've been working with him for 6 months, and has been great , i have zero complaints

Manntara
United States
Over 2 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

March 19, 2020

CJ is the best fulfillment app there is, they provide you with your own personal agent and let me tell you Irene is just awesome, she is very available and extremely helpful, makes the whole dropshipping journey a lot easier and enjoyable.

The Mama Jill
Canada
Over 2 years using the app
September 14, 2021

I'm using CjDrop and it's working very well. Thanks to Martin for his help for the sourcing and all process !

Smoous
France
Over 2 years using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.

February 22, 2021

Overall the app is user friendly. Whenever i had any problem, our agent, Skye always willing to help. She helped us promptly too

Craftve
United States
Over 2 years using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 18, 2022

Met a problem where the products are missing shipping method which I could not solve the problem, but the customer agent Billy Shi solved all the problems for me in 5 seconds. Professional.

Beautlifly
United States
Over 2 years using the app