Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 22, 2021

CJDropshipping has really helped me with my orders, an absolute must have for any e-commerce. I have been using it for a good few weeks now and I am really impressed with their top quality service so far. A big thanks to June Chen for assiting me with my issues!

Jewellery Nest
United Kingdom
About 2 years using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

November 11, 2020

I've tried different dropshipping servicse and this is by far the best, in my opinion. Not only the have tons of products to choose from but also they can source pretty much anything you want if they don't have in stock.
Customer service is TOP NOTCH, Vicky, Yari and the whole staff are there for you all the way.
Great Job guys!

Misstote.com
United States
About 2 years using the app
CJDropshipping replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 31, 2023

Bianca, our beloved agent from Cjdropshipping in China, is an absolute lifesaver for our business! With her exceptional logistics expertise, our products now reach customers faster. Her attention to detail, proactive communication, and care for our shipping needs make her an invaluable asset. We trust Bianca completely and highly recommend her, along with Cjdropshipping, to anyone seeking a reliable and efficient shipping partner. Thank you, Bianca and Cjdropshipping, for being true game-changers for our brand!

Mr. Brogues™
United States
About 2 years using the app
January 1, 2023

Bianca my agent has always been very helpful and replies to all my requests quickly. She is always there to help. Thank you!

LEVITAYT™
Australia
About 2 years using the app
August 17, 2022

The service is smooth and straightforward. Excellent customer service. Bianca was very patient, helpful and answered all my questions concerning my issues.

Audious
United States
About 2 years using the app
March 31, 2021

Cj dropshipping is great for fast shipping and great quality products! My agent Danny is the man!!!!Thank you a lot!

O'ramsey
United States
About 2 years using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 14, 2020

I use this app to work with my store. I really like the system that CJ provides simple, fast and more effective than aliexpress. My agent is Cole, we do communicate a lot and he's always there to answer to my questions.
I recommend CJ if you're looking for a fast shipping and more effective alternative of aliexpress

Lockdowndealz.com
Canada
About 2 years using the app
CJDropshipping replied June 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 4, 2020

easy to use, fast communication response. dedicated agent to assist you along the way. highly recommended.

MINCCI™
Malaysia
About 2 years using the app
CJDropshipping replied August 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 12, 2020

Thank you CJ, and more important thank you Hedy Liu! I’m really lucky to have her as my agent, she is professional and attentive, she has always been on to meet my needs perfectly, I recommend

Laurie de l'innovatrice
France
About 2 years using the app
CJDropshipping replied August 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 30, 2022

I've been using CJ for nearly two years and my representative - Diana Chen is nothing short of phenomenal. Its a pleasure working with her and the CJ team

Japaknives
United States
About 2 years using the app