Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 19, 2021

Saturn is a helpful and pleasant customer service
The application and service is great Thank you so much for your help

asprisbeauty
Switzerland
About 2 years using the app
CJDropshipping replied December 19, 2021

Thank you for your feedback! Your approval is our motivation.

February 2, 2021

CJ is one of the best dropship service available on the market. Product prices are great and you will get fast shipping times by air. Also I want to say thank you to my agent Catherine. She is great, responds quickly to my questions and helps me a lot.

Smotio
Austria
About 2 years using the app
CJDropshipping replied February 2, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 11, 2023

This is a great tool for anyone looking to get the most out of Shopify. The best part is always the prompt responses from customer service. The person helping me with my store, Lori, has been of great help and is always able to answer my questions.

honeymeshleggings
United Kingdom
About 2 years using the app
June 13, 2022

CJDropshipping is definitely a must have app - convenient, all in one, sourcing new products for your shop becomes quick and easy. My dedicated agent Saturn is always helpful & super efficient - a joy to work with :)

HaloLight
France
About 2 years using the app
August 11, 2023

Ils sont à notre écoute, leurs système de paiement des factures en vrac est relativement bien fait. Ils proposent beaucoup de produits et le sourcing n'es pas un problème.
Je recommande

Boutique Peluches
Switzerland
About 2 years using the app
August 24, 2021

Great customer service, fast shipping and good prices. Private agents are available for contact any time of the day. Recommended!

Heftyberry.com
United States
About 2 years using the app
CJDropshipping replied August 24, 2021

Thank you for your feedback! Your approval is our motivation.

September 17, 2020

Best Customer Service From CJ.
I am getting excellent help from my agent Frank and Anna. They answer all my questions and very quickly. I really love the support of CJ. Shout out to them!

Fluffy Buddy Shop
Hong Kong SAR
About 2 years using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 28, 2021

My personal Agent Annie does a Really Great Service! Whenever I had questions or problems, she always solved them immediately. Thanks for all.

Buyzall
Malaysia
About 2 years using the app
CJDropshipping replied October 31, 2021

Thank you for your feedback! Your approval is our motivation.

July 5, 2022

Ada Qiu was very helpful, she helped me to place my order correctly. She pointed me in the right direction very efficiently.

BBW Outlet
United States
About 2 years using the app
March 7, 2022

I am very happy with the service provided by CJ and in particular Tracy who is very responsive and always available in case I have a question. Very friendly and look forward to continuing to work with CJ and Tracy.

Onyxx Project
Switzerland
About 2 years using the app
CJDropshipping replied March 7, 2022

Thank you for your feedback! Your approval is our motivation.