Reviews (9,587)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

November 2, 2020

I have been using CJ Dropshipping for over 1 years.
The best aliexpress alternative, you can find products with very competitive prices and with faster delivery times than aliexpress. With a personal agent who will accompany you throughout your businesse.

Luvog
France
Over 1 year using the app
CJDropshipping replied November 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 25, 2023

Brilliant service and extremely supportive customer services. Especially, my agent Loker Wang. All my questions have been answered with professionalism and solutions.

MAISON Allure
United Kingdom
Over 1 year using the app
August 4, 2020

Vicky provided me great customer service. She spent incredible effort and time to help me solve the problem that I met while listing products.

eezeenow
United States
Over 1 year using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2022

Nico Zhang was very helpful. Since I'm new I can have so many questions with lots of different things about figuring out CJ but Nico figured out and ended my problem fast. Appreciate his time.

Blackawa19
United States
Over 1 year using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

January 30, 2023

The CJ Dropshipping service is great,especially with John,who is able to solve my problem,i love the John service sharp and quick.his response to my question is always timely when i ask him about something.John is one of the people who responsible for his job ,so his is my thumbs up for him.

warmart shop
United States
Over 1 year using the app
April 30, 2021

I love working with Cj. They have 24/7 live support and can quickly resolve all issues. But most importantly, my special advisor "Cissy" does his best for me and makes my job so much easier. Thanks to "Cissy" and the cj team here.

Sci-fi Atmospheres
United States
Over 1 year using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
Over 1 year using the app
Edited September 29, 2020

I have been using CJ for a while. CJ is an amazing platform with customer centred service. Highly recommend. We are listing all the products from cj and Thanks to our agent Sharon for your great ongoing support.

Verve Elite
Australia
Over 1 year using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

Nicky ist immer sehr hilfsbereit und geht auf die Bedüfrnisse und Fragen ein. Bin sehr zufrieden mit der Zusammenarbeit.

trendibl
Switzerland
Over 1 year using the app
April 29, 2022

i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen

The Men's Outfits
India
Over 1 year using the app