Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited May 16, 2024

Whalen is the best agent. He is very friendly and attentive. Anytime again. Thank you very much.

Firstyou
Switzerland
About 2 years using the app
December 31, 2020

BEST DROP SHIPPING APP TO EXIST! They give you a free agent that helps you straight off the batt. not subscription or sales quota required. The best library of products compared to competitors. CHEAP shipping, 7-15 days and DHL Shipping 3-7 days with no subscription required. My agent Khloe was incredibly helpful when ever I had a problem, She solved it on the same day, even when I hadn't made my first sale yet. Thanks Khloe for the amazing help you have given my this year in 2020! There is no better app for drop shipping then CJDropShipping. I forgot to add, they have no paid subscriptions or quotas to use any service on their website. its all free from the first day you start. They use a rewards system instead where the more you sell they offer you rewards for working with them, and none of those rewards lock you away from any Important features. Those features are all free from the beginning! I hope this review helps you decide on trying out CJ, you wont regret it. Plus its free.

ExtraPawfect
Australia
About 2 years using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2022

One of my experience taking support from any company on internet.
After talking to Tim Jiang I am more confident of success of my store
is a great agent who always ties to help solve my problems. She is very patient and efficient. Really amazing job and l appreciate his service and help much.

Abel Sun
China
About 2 years using the app
December 30, 2021

My personal manager Wilson is a great support! Fast and straight to the point replies and advice is super valuable! It's so easy to deal with CJ via WhatsApp for instance and get real support in seconds! Everything gets clear every step of the way and you always know you're not alone. What's super cool about it, is that it's all for free!! Thank you CJ!

The Light Up Cuddle Puppy
Russia
About 2 years using the app
CJDropshipping replied December 30, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 29, 2022

I've been working with CJDropshipping for a year now and I'm really satisfied. The app works perfectly. Having Phoebus as my agent makes me even happier. He is very reliable and helps me with all my problems. If there is a problem with an order, Phoebus contact me very quickly, so that I have the opportunity to react promptly. THANK YOU at this point!

ma co'oco
Germany
About 2 years using the app
CJDropshipping replied November 4, 2021

Thank you for your feedback! Your approval is our motivation.

December 18, 2020

It's a great app, I really recommend using it! Make the orders processing and shipment so easy and provide fast delivery for low prices! Special thanks to Catherine for the huge support and working convenience with us!

MYBT21
France
About 2 years using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 20, 2020

I really love the service.... You have a person just to support you... And this is free....
I highly recommend

Reserve Basket
Germany
About 2 years using the app
CJDropshipping replied August 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 2, 2022

Robert Yang did a great job guiding me through the order refund & dispute process. He communicated well and provided me with additional documentation to facilitate the process.

NOWOOF
United States
About 2 years using the app
July 7, 2020

Vivi Zhang, has been instrumental facilitating the communication flow. This helped me get to the correct response faster. She’s available and try to help as soon as possible when we have a problem. I would like to thank her again and to her team to helping me out developing my business.

Blayto
Switzerland
About 2 years using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 20, 2022

Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.

Doglab
France
About 2 years using the app