Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
Refine
-
By rating
Works seamlessly. Customer service is great when required. Lori has been very helpful. But they need to keep adding more products and look into inventory tracking so customers can scale bigger.
Thank you for your feedback! Your approval is our motivation.
CJ has very good customer service. They always have agents online to answer my questions. They also provide an assigned agent to assist me. I recommend it!
Thank you for your feedback! Your approval is our motivation.
Connie Jin provided excellent service for me when consulting the chat room, she is very kind and helpful
I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.
I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping
Thank you for your feedback! Your approval is our motivation.
Great app & company. I use CJ for products for 3 of my stores & the service has been excellent. Benson my agent is extremely helpful & has been excellent in finding solutions to ensure my businesses operate as seamlessly as possible with CJ. Highly recommended. 5*
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My agent, Venessa D at CJ is very helpful and patient. She answered all my questions today. I highly recommend CJ!
Thank you for your feedback! Your approval is our motivation.
We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.
Thank you for your feedback! Your approval is our motivation.
i used this app to help me do a lot of sales and ship in fastest time. Thanks to assistance service, they found many solutions with me to improve marketing of some products
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Have been having a really good experience with Tracy. She is very responsive and on top of your requests. She clearly puts in a lot of effort and takes it seriously. I am definitely pleased so far with her service. I look forward to see where the partnership with her goes!