Reviews (9,592)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.
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It's great that you have 24/7 an agent available. Most of the times they are able to help me immedtiately. I recently purchased private stock the processing time is very nice, about 24-48hours.
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I love this app and customer service is great, Graven was very helpful :) I highly recommend this app if you are serious about dropshipping.
Love my agents Arya Ye
and Preda Xu
Very cool to work with them !
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Very efficient and professional - Whalen thanks
Great experience so far with CJ dropshipping. Thanks
More than a year in and things of course have their ups and downs but it is always dealt with. Customer service for me (Eric) has been really great. Things are always followed up, and considering time difference, he has really tried to help me even when it's sooo out of his office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them. Prices are getting a bit too high, so if if CJ can be a little more competitive, it would make it a pretty perfect platform. It's quite a comprehensive platform in my opinion. Those that are very negative comments, just need to learn the limitations, struggles and pain points that the agents go through. Agents are your partners not your staff and remember mistakes can happen to us all.
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Cjdropshipping is a good platform which saves time compared to other services. My agent, Vivian is very responsive and efficient who does not hesitate to advise you. The work is always great! Thank you for your help !
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Excellent customer service. Great advice on packagin options and a very fast response. So far a perfect experience.
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I asked my agent Tiffany many questions and she gave me the most helpful answers.. I am happy with Service.
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Would recommend CJ to anyone, the advisor Skye is in super hardworking and does her job brilliantly!
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Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.