Reviews (9,083)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited October 10, 2023

CJ is a great intermediary solution for customizing packaging and improving delivery times. Sourcing requests are processed very quickly (24 hours). The customer support is very responsive and kind when you need help with the application. A big thank you to Alan Yang for his help. Zoey Zheng was very responsive as well helping me syncing my orders with my store. They are always here to solve your issues. I recommend CJ

humidificateursdair
France
About 1 year using the app
Edited August 27, 2020

Wonderful app, helps to source and buy products effortlessly. My agent Grace Li is of tremendous help to me. She is always helpful and willing to answer any questions that i have.

Olives Kav
Singapore
About 1 year using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited May 20, 2023

Excellent Customer Service when I had some issues that needed to be resolved quickly, huge thanks to Bruce Lin in particular.

Trending Flavour
United Kingdom
About 1 year using the app
May 8, 2023

Talisa Chou
A top-notch employee, she helped me very qualitatively and promptly, I am grateful for her help!

My lime
Netherlands
About 1 year using the app
March 23, 2021

I have had an amazing experience with CJ so far, especially because of my Agent Skye Zhu. Anytime I had an issue or didn't know how to do something, she went above and beyond to help me. Skye made the process with Shopify integration easy and simple for me. Thank you so much Skye! You are a very hardworking young lady!!

YesSewingStore
France
About 1 year using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

January 29, 2021

Very good and patient chat support. Always nice and friendly. I chatted with Abby Lu and answered all my questions.

Toysstars
Germany
About 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 10, 2022

My agent Tiffany Zhao does everything for me and much more. Gives me corect informationall the time. I enjoy working with her!

Stylish Splash
United States
About 1 year using the app
CJDropshipping replied February 11, 2022

Thank you for your feedback! Your approval is our motivation.

June 30, 2021

I was very satisfied with the customer service. I mean i was literally feeling like i was talking to a professional family member. First it was Angel Li then Charles Lu. Charles was very professional and helped me understand how to source a product and is working on helping find the best deal for it. Really loved my 1st experience. Thanks Charles Lu

Bicycle Helmet Pro
United States
About 1 year using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 14, 2023

CJdropshipping is great, especially Connie has done a great job!
She helped me with some issues... thanks! :)

Behringson
Germany
About 1 year using the app
May 27, 2022

this is one of the best apps on Shopify i have been lucky enough to have connected with a great agent shout out to Irene hu who has been so kind and helpful over the past year of using cj. has helped with all issues from supply chain to refunds to quality control the lot ive been so happy with service cant rate recommend enough

Melane
United Kingdom
About 1 year using the app