Reviews (9,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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CJ is a great intermediary solution for customizing packaging and improving delivery times. Sourcing requests are processed very quickly (24 hours). The customer support is very responsive and kind when you need help with the application. A big thank you to Alan Yang for his help. Zoey Zheng was very responsive as well helping me syncing my orders with my store. They are always here to solve your issues. I recommend CJ
Wonderful app, helps to source and buy products effortlessly. My agent Grace Li is of tremendous help to me. She is always helpful and willing to answer any questions that i have.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Excellent Customer Service when I had some issues that needed to be resolved quickly, huge thanks to Bruce Lin in particular.
Talisa Chou
A top-notch employee, she helped me very qualitatively and promptly, I am grateful for her help!
I have had an amazing experience with CJ so far, especially because of my Agent Skye Zhu. Anytime I had an issue or didn't know how to do something, she went above and beyond to help me. Skye made the process with Shopify integration easy and simple for me. Thank you so much Skye! You are a very hardworking young lady!!
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Very good and patient chat support. Always nice and friendly. I chatted with Abby Lu and answered all my questions.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My agent Tiffany Zhao does everything for me and much more. Gives me corect informationall the time. I enjoy working with her!
Thank you for your feedback! Your approval is our motivation.
I was very satisfied with the customer service. I mean i was literally feeling like i was talking to a professional family member. First it was Angel Li then Charles Lu. Charles was very professional and helped me understand how to source a product and is working on helping find the best deal for it. Really loved my 1st experience. Thanks Charles Lu
Thank you for your feedback! Your approval is our motivation.
CJdropshipping is great, especially Connie has done a great job!
She helped me with some issues... thanks! :)
this is one of the best apps on Shopify i have been lucky enough to have connected with a great agent shout out to Irene hu who has been so kind and helpful over the past year of using cj. has helped with all issues from supply chain to refunds to quality control the lot ive been so happy with service cant rate recommend enough