Reviews (9,081)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Great customer support from Rebecca. I am just starting but so far am pleased with the service and products
The customer service is always very communicative, persevering and friendly. Especially with a person named Ginger I was happy to write, thank you.
Estelle Zhou, was great she answered all my questions in a timely manner. I will continue on learning more about the app as I work with CJDropshipping.
Thank you again Estelle she is great!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
I am using CJ to fulfill my orders, and Lea Zhang is the person who directly supports me. She always answers questions quickly and accurately, and I always get what I need.
Zoey provides excellent service and goes above and beyond to address my concerns. She is knowledgeable, friendly, and exhibited a genuine willingness to assist. Her prompt responses and clear communication made my experience with CJDropshipping even more enjoyable.
I have used CJ dropshipping to source products for dropshipping on shopify. I have been assisted by a very helpful and pleasant agent called Juniper. Juniper always does everything she can to provide assistance professionally and promptly.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I have been using CJ across multiple brands for the past 3 years. There is literally zero reasons why anyone should still be using AliExpress considering that CJ has no MOQ or storage fees. If you only get 1 sale on 1 product, that is OK, they will still take care of you and they are 100 times more reliable than Aliexpress. I recommend to anyone who is starting off to advanced users. They can get orders delivered in 7 days or less using DHL and sometimes using their special CJ lines on certain products. So far they have always been able to source the product cheaper for me than as seen on Ali while maintaining high product quality. Try them out, you wont regret it!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJ Dropshipping customer service is very active and caring to reply all the queries of seller from their platform. Well done
Rebecca helped me with my first sale. She was great I rate her with 5 stars ✨️.
Thank you Rebecca
I just started it's been a few months, I had no difficulty adapting to the application, it's very easy and you find tips that will allow you to understand better. The agents are very friendly I had a good experience with agent Ruth, they answer at any time and help you to unblock you if necessary.