Reviews (9,081)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 4, 2021

j'utilise cette application pour importer mes produits, un agent vraiment complet. pour les livraisons chez le client le suivi et même le sourcing du produit. Merci à Nico qui est toujours là pour répondre à mes préoccupations

GOlegging
France
About 1 year using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

June 12, 2023

I want to give a huge thanks to Ayden. He is probably the biggest reason I ended up choosing to stay and use Cj Dropshipping versus other similar apps. Hes been such a great help and really delivers the best customer service I have ever had! Great agent and I love using the service!

omniado
United States
About 1 year using the app
January 9, 2022

Highly recommend CJ, their customer service is immaculate. Especially June, she quickly helped me figure out a problem I was having! Thanks June!

APHROYA
United States
About 1 year using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

January 27, 2023

My agent Michell Luo is the best, she solves all of my questions regarding shipping and fulfillment.

Lumière
United States
About 1 year using the app
May 15, 2023

My agent Talisa was able to respond to my questions in a professional and timely manner. It is a pleasure to work with her.

gamescase.de
Germany
About 1 year using the app
February 23, 2023

Very satisfied with customer support representative Rebeca. Answered all my questions in a timely and efficient manner.

hydrojet.shop.daintyy
United States
About 1 year using the app
May 23, 2023

Thanks Murphy for helping me every problem!!
You are really fast in answering!!! 10/10
Murphy
Nina

EcommerceBas
Italy
About 1 year using the app
May 27, 2021

Cjdropshipping is the best logistic platform for internet commerce that exists now. Everything is already thought and perfect, they are very efficient and professional, really thank you, keep it up. And having our own agent and support is a luxury. Exceptional customer service! A big thank you to Yuki Zhao. She always help me to solve my problems as available with Skype. I am very satisfied. Very good customer service! Translated with www.DeepL.com/Translator (free version)

Novowide™
France
About 1 year using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 19, 2021

I like the System and Application process. Thanks to the team for all the support! Appreciate your efforts.

Occasion Shopping
India
About 1 year using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 20, 2020

⭐⭐⭐⭐⭐ 5 Stars for sure. CJ Dropshipping offers products at very good price with plenty supplies in their inventory. The dropshipping agent Sveta Su has been very helpful and resourceful with all my dropshipping questions and concerns. Do not think twice, start dropship with CJ Dropshipping now!!

Home Goods Solutions
United States
About 1 year using the app