Reviews (9,081)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Grace Li from the customer support team was very helpful with my enquiries and also helped in sorting my issues.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I had some questions because I wasn't clear which option had the specifics I needed, the AGENT Connie Jin took care of that and was able to make me clear within a few minutes which option was the one with the features I needed.
Many thanks for that
I highly recommend this service because it helped my business very much.
My agent Helen is a very professional agent with excellent-outstanding service.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
What I can say is CJ is really awesome! I would like to say thank you to my agent William Wei, he is really helpful with his prompt reply & action. With his help, I'm able to sort out the problem I'm facing with my customers, and get it solved quickly. High recommended :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Mango Fu, bucky zhang, cristina chen, angel li, Tom, edmond jia and Saturn Wang has great customer service, basically all of their reps have really good service nd support. love this company and their products. thank you for helping my business
Thank you for your feedback! Your approval is our motivation.
Cole from costumer service managed to help me find the right product quickly so I can process my orders!
Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!
My CJ agent Mandy Lu is the only reason why I recommend CJ Dropshipping. She has been prompt in resolving all my delivery-related queries. Makes sure that all the orders are dispatched on time. Her professionalism is a benchmark for other agents. Thank you Mandy Lu for all your efforts to help me make deliveries on time.
Thank you for your feedback! Your approval is our motivation.
Good Customer service! Thank you Frank Shi for your patience and support.
It's a pleasure for me to use CJdropshipping. S.D
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am very very happy with the service I was given. The agent that I was in contact with was June. She was very helpful. I was stressing a lot about my store products needing transfers to a new supplier and she helped me a lot. She was very quick to respond, patient, and fixed my problem without any hassle. Very good service, and I will definitely keep using CJ! Thank you so much June!!! You really are amazing :)
great service and frendly, thanks again to my agent Billy