Reviews (9,604)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

June 13, 2023

Feedback on my Agent Miya Huang
I've been working with Miya Huang for a few months, and she has been a tremendous help in growing my business. She always responds promptly to my questions and is a pleasure to work with overall. I highly recommend her for her excellent support and dedication.

MYMUSTS
Switzerland
12 months using the app
December 25, 2021

Excellent customer service from Shaw Zhu. Honest and clear and fast in solutions! Thanks friend. Nice working with cj

SHEKNOWSBEST
Belgium
12 months using the app
CJDropshipping replied December 26, 2021

Thank you for your feedback! Your approval is our motivation.

February 21, 2023

CJ Drop shipping was very accommodating when i had an issue with an order that they corrected very fast and i was able to process it right away! THANKS EVERYONE

Jim N Cola Store 2023
United States
12 months using the app
December 13, 2023

Tracy supportet me by every question. I become quickly an answere.

M2Home
Switzerland
11 months using the app
September 30, 2023

Instantaneous support from Connie! definitely feeling more comfortable working with CJ knowing I can rely on instant help with inquiries.

SoundMake
United Kingdom
12 months using the app
Edited October 30, 2023

skye is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

Knight Gift
United Kingdom
12 months using the app
Edited October 15, 2024

Sita Cui was quick to answer my questions and showed impressive product knowledge. Her friendly and approachable manner made me, a newcomer to e-commerce, feel at ease. Despite being not tech-savvy, her encouragement has boosted my confidence in navigating this new journey. Grateful for her excellent assistance

Kristy has taken my issue seriously. I have been chatting to an agent, sent email but I have just been passed around. This is over a month now. I would just like all of my Inventory shipped to my address. Kristy will refer me to my agent and hopefully I will get final resolution. Kristy has been helpful and hoping this will lead to a resolution.

iOrgani
Australia
11 months using the app
April 12, 2024

Sveta is so fast to answer and good recommandation. thanks cjdropshipping is perfect

My Léopard
France
1 minute using the app
December 13, 2023

Agent Yori Lin answers all my questions regarding packaging customization and everything related to the products. I highly recommend it.

BellaFlohr
Netherlands
11 months using the app
October 15, 2023

Cristina answered quickly and full of information and was able to help me quickly. Thank you cristina!

youreward
Switzerland
11 months using the app