Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 23, 2023

Thanks Murphy for helping me every problem!!
You are really fast in answering!!! 10/10
Murphy
Nina

EcommerceBas
Italy
About 1 year using the app
May 27, 2021

Cjdropshipping is the best logistic platform for internet commerce that exists now. Everything is already thought and perfect, they are very efficient and professional, really thank you, keep it up. And having our own agent and support is a luxury. Exceptional customer service! A big thank you to Yuki Zhao. She always help me to solve my problems as available with Skype. I am very satisfied. Very good customer service! Translated with www.DeepL.com/Translator (free version)

Novowide™
France
About 1 year using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 19, 2021

I like the System and Application process. Thanks to the team for all the support! Appreciate your efforts.

Occasion Shopping
India
About 1 year using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 20, 2020

⭐⭐⭐⭐⭐ 5 Stars for sure. CJ Dropshipping offers products at very good price with plenty supplies in their inventory. The dropshipping agent Sveta Su has been very helpful and resourceful with all my dropshipping questions and concerns. Do not think twice, start dropship with CJ Dropshipping now!!

Home Goods Solutions
United States
About 1 year using the app
February 9, 2021

Grace Li from the customer support team was very helpful with my enquiries and also helped in sorting my issues.

Mall Of Pets
Australia
About 1 year using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 12, 2023

I had some questions because I wasn't clear which option had the specifics I needed, the AGENT Connie Jin took care of that and was able to make me clear within a few minutes which option was the one with the features I needed.

Many thanks for that

Elahomes
Germany
About 1 year using the app
Edited March 22, 2021

I highly recommend this service because it helped my business very much.
My agent Helen is a very professional agent with excellent-outstanding service.

Setray
Romania
About 1 year using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

What I can say is CJ is really awesome! I would like to say thank you to my agent William Wei, he is really helpful with his prompt reply & action. With his help, I'm able to sort out the problem I'm facing with my customers, and get it solved quickly. High recommended :)

Maru Maru Hub
United States
About 1 year using the app
CJDropshipping replied January 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited December 3, 2021

Mango Fu, bucky zhang, cristina chen, angel li, Tom, edmond jia and Saturn Wang has great customer service, basically all of their reps have really good service nd support. love this company and their products. thank you for helping my business

Kisle K
Bahamas
About 1 year using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

March 5, 2021

Cole from costumer service managed to help me find the right product quickly so I can process my orders!

trend-Flavour
Germany
About 1 year using the app
CJDropshipping replied March 7, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and help every dropshipper from start to success. Have a nice day!