Reviews (9,078)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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My CJ agent Mandy Lu is the only reason why I recommend CJ Dropshipping. She has been prompt in resolving all my delivery-related queries. Makes sure that all the orders are dispatched on time. Her professionalism is a benchmark for other agents. Thank you Mandy Lu for all your efforts to help me make deliveries on time.
Thank you for your feedback! Your approval is our motivation.
Good Customer service! Thank you Frank Shi for your patience and support.
It's a pleasure for me to use CJdropshipping. S.D
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am very very happy with the service I was given. The agent that I was in contact with was June. She was very helpful. I was stressing a lot about my store products needing transfers to a new supplier and she helped me a lot. She was very quick to respond, patient, and fixed my problem without any hassle. Very good service, and I will definitely keep using CJ! Thank you so much June!!! You really are amazing :)
great service and frendly, thanks again to my agent Billy
An excellent platform for finding good products and very good customer service.Thank you Eugenia Deng for your excellent explanation and service.
31 Dec 2022
CJdropshipping has great customer support which gives me clear guidance and clears my doubts, I especially want to thank Michell Luo for being helpful and patient with me, despite my endless questions. Thank you!
3 Jan 2023
Besides, Roxane Liu also shows a thorough understanding of the system and is able to understand the problem I'm facing and give precise solutions for my issue. Even when I overlook some information and ask some stupid questions, she is still being patient and very polite with me! Thank you!
15 Jan 2023
Thanks to Bruce Lin, my issues have been solved fast. He is very helpful and friendly. He also takes initiative and gave me extra suggestions without me asking. Also, he is very patient just like other CJ consultants. I am very satisfied with his service.
23 Apr 2023
Thank you, Remi for your wonderful service and clear answer to the questions that I am asking.
Great support for my agent John. Always stays on top of things and keeps us updated with our shipments
Great service from the many staff
also Miya Huang really came through with 5 star service
Thanks for the help
Roxane is very helpful and supports you with everything. If you have any questions, she responds immediately and helps immediately. everything runs smoothly and quickly. I am very satisfied with the agents Roxane
Elsa Tong has been fantastic to deal with. Well spoken and always helpful.
She helps us with sourcing products, finding new suppliers, finding the best prices, packaging and customisation, and is always on top of our disputes and tickets!
We would not be where we are as a business if it wasn't for Elsa.
Thank you Elsa for your help and patience.