Reviews (9,595)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 19, 2023

Bianca was amazing! She gave me all the steps that I need it. Great support and attention. I am very happy!

Fregolente Store
Australia
11 months using the app
June 2, 2023

Thank you Linda you are always kind and always diposnibile to support us with our business Thank you CJ and Thank you Linda again

DadaKids
Italy
11 months using the app
December 18, 2023

Royce Zhang was very helpful, had a great experience!

Voda Essence
Canada
11 months using the app
September 19, 2023

CJDropshipping is a very good company and a reliable partner. My agent Whalen is incredible and I am so satisfied with his services.

iFlipper
United States
11 months using the app
December 13, 2023

Leah Cheng helped me out quick and easy! I solved the problem I have been working on for days. Very sweet person!

Zarena
Netherlands
11 months using the app
October 23, 2023

Joean Gu, who is a customer service agent, really helps me a lot when I encountered any problem. Overall, 5 star service.

MY-TEQ
Netherlands
11 months using the app
July 9, 2020

I've been working with CJ Dropshipping for a couple of weeks. So far so good. I like their live customer service. They are very helpful. They can improve their processing time a bit and try to keep it within 1-3 days. But other than that. I have no complaints so far. I hope I can get more orders and buy in bulk to improve my shipping time with their help soon.

Fit & Out
United States
11 months using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 6, 2020

Excellent platform, very easy and straightforward to use and reliable. The agents are always there to help you answer your questions and are very fast in responding, especially Katherine who provides all the information when needed and very quick in responding.

Bhoomy
Australia
11 months using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 28, 2023

Linda was super helpful with helping me to get my Shopify and TikTok store connected to my CJ Dropshipping account. I was getting frustrated but once she started sending me the screenshots that included yellow circles and red arrows, it truly helped! Your amazing Linda and I absolutely love you as my agent!!!!

Pleasehelpinspireme.com
United States
11 months using the app
Edited October 24, 2024

Amazing prices and service, my agent Bin-Han was here to help me and find solutions quickly and negotiate prices effectively lowering my COG !

Nuvique
Switzerland
11 months using the app