Reviews (9,592)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

October 28, 2023

Linda was super helpful with helping me to get my Shopify and TikTok store connected to my CJ Dropshipping account. I was getting frustrated but once she started sending me the screenshots that included yellow circles and red arrows, it truly helped! Your amazing Linda and I absolutely love you as my agent!!!!

Pleasehelpinspireme.com
United States
11 months using the app
Edited October 24, 2024

Amazing prices and service, my agent Bin-Han was here to help me and find solutions quickly and negotiate prices effectively lowering my COG !

Nuvique
Switzerland
11 months using the app
April 10, 2021

I love working with CJ. They assign you an agent to help you with anything. Wendy Yuan is my second agent and she really helps out and also pro actively contacts me in case of an issue.

King Balthazar
Netherlands
11 months using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 4, 2022

Great customer support and a very streamlined experience. No issues so far, they are always available on chat.

Dexotec
United States
11 months using the app
December 17, 2022

Although there are sometimes some problems with the platform or the orders, the assistance is always present and efficient. Paulo Huang has been assisting me for some time now, and he responds cordially, quickly and effectively to all my requests for information. Thank you very much.

NDEHOME
Italy
11 months using the app
July 11, 2020

Howard was a cj agent who helped me so much. I really appriciate his help and he answered every question i had swiftly and provided me a lot of good information i asked of him. Customer service was excellent

Timeless Grove
Canada
11 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 11, 2023

Saturn Wang is the best service rep of all time! She was super helpful and solved all of my problems!

Storeist
Canada
11 months using the app
July 4, 2023

Just starting my experience with CJ dropshipping, but already loving it. I would like thank agent Cristina Chen that helped me.

Auma Pet Store
Brazil
11 months using the app
March 30, 2021

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Estella is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated.

Daily Revel
United States
11 months using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 20, 2023

Today Leila helped me with my order fulfillment, I had some issues that needed to be fixed and she helped me through the whole process, and it was a great experience. I am very impressed and recommend her to anyone as a supplier!

Adrian
United States
11 months using the app