Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 29, 2022

Thank you very much Great customer service helpful tgey also great when it come to shipping seed thanks

fashionvany
United States
About 1 year using the app
January 7, 2023

Thanks to Box Chen for answering all my questions with kindness and patience, really helped me out so thank you very much

Tag It
United Kingdom
About 1 year using the app
May 19, 2021

Excellent service! Always listening, my agent Icey is very professional and patient! She always gives quick and clear answers. The best agent I've had so far. Thank you for everything.

FRUITOXE™
France
About 1 year using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2021

This guys make fast delivery in most of the cases. And also have helpful support in English! I'm using them for dropshipping

SignsGift
Ukraine
About 1 year using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

February 24, 2021

Great customer service - they will always try to help you with any problems you have. I especially love that they provide 24/7 live chat support!!!

SUVONÌ
Canada
About 1 year using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 5, 2021

Excellent customer service by Abby Lu. Satisfied with the overall performance of the app. Highly recommended. Very nice and friendly !

Dećorly
Canada
About 1 year using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 1, 2020

Amazing app, and more importantly amazing people. They are very fast to respond to my questions and help to provide very fast delivery! Special thanks to our agent Katrina, and the awesome team members Preda Xu, Roger Luo, Amy Lian. They're very helpful!

BUCKETLISTFACTORY
India
About 1 year using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2023

I always have specific questions about my product. Niky is always right there for me and takes care of everything in the background! I am very happy with the support! Thanks a lot

GLITZ&GLAM
Switzerland
About 1 year using the app
April 22, 2022

Great Customer Service provided by Yuki - Super friendly and always getting back to me with quick and very usefull answers :)

thefavouritehub
Australia
About 1 year using the app
CJDropshipping replied April 24, 2022

Thank you for your feedback! Your approval is our motivation.

October 9, 2023

I had the pleasure of working with Gaines Guo as my dropshipping agent, and the experience has been nothing short of amazing! Gaines truly embodies the meaning of exceptional service and goes above and beyond to ensure a seamless and efficient dropshipping process.

From the very start, Gaines displayed unmatched professionalism and dedication. Communication was clear, timely, and always tailored to address my concerns. Gaines possesses a wealth of knowledge and expertise in the dropshipping industry, offering valuable insights and suggestions that significantly enhanced my business strategy.

One of the standout qualities of Gaines is his proactive approach. He takes the initiative to identify potential challenges and provides proactive solutions, making my experience remarkably smooth. His attention to detail and commitment to excellence truly set him apart.

Gaines Guo's level of dedication and support is unparalleled. He consistently ensured that I was updated on every step of the process, leaving no room for doubts or uncertainties. His reliability and trustworthiness have made him an invaluable asset to my business.

In summary, Gaines Guo is a true professional, a master of his craft, and an absolute pleasure to work with. I highly recommend Gaines to anyone seeking a reliable and dedicated dropshipping agent. I am immensely grateful for the exceptional service and support he provided, and I look forward to continuing our successful business partnership.

Thank you, Gaines, for your outstanding work and unwavering dedication!

PurrfectPets
Germany
About 1 year using the app