Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 3, 2022

App is top
Sveta helped me solve the problem with all my inquiries related to fulfillment orders. Thank you

MY LITTLE LIONS
France
About 1 year using the app
January 12, 2020

Worked great! Fast shipping and good customer support. They allow you to print your logo on your packaging which is awesome for branding.

BeautiSkinCo
Canada
About 1 year using the app
April 27, 2023

Saturn provided impeccable customer service. Very kind and very fast. I had a problem with some orders but he fixed it for me within a few minutes. Thank you very much!

TOPPHOUSE
Italy
About 1 year using the app
Edited July 25, 2021

Great app, whenever you have a problem, customer service is always there to help you, even if your appointed agent is not available someone else will step in and resolve the problem, very competent, very professional and savy. Thank You Thera, Hugo and to my appointed agent Rookie.

DeVille Canada
Canada
About 1 year using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

May 5, 2020

Love CJ, and the customer service is awesome. Summer is very helpful and the app is very complete. recommend

BOOTY ELITE
Australia
About 1 year using the app
CJDropshipping replied May 5, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 23, 2023

I had some concerns with my package and I reached out to support and Ken was very helpful resolvin'

Vitaluxe Essentials
United States
About 1 year using the app
September 22, 2022

The support team is amazing, especially Connie. The app is great. good interface. Thanks and regards

Pomel
United Arab Emirates
About 1 year using the app
June 16, 2023

Lea was a very professional personal agent from CJ that helped me navigate the site and work toward completing my project. I would recommend this site if you would like to start dropshipping or even just browsing their products in general. They provide seasonal products as well as an array of everyday products.

La Nessy
United States
About 1 year using the app
July 26, 2021

The app itself takes some getting used to but the customer service makes up for that. Lee Li is truly awesome. He patiently answers all of my questions within a few hours.

WhatNaturalsLove.com
United States
About 1 year using the app
CJDropshipping replied July 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 6, 2024

Great customer care. My agent Cheria is very helpful. Cheria was able to resolve all my concerns and guided me in right direction. Great experience.

SWDAProducts
United States
About 1 year using the app