Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 1, 2021

I am using this app for almost 4 months now still have no problem with services. Good shipping services and so helpful.

Airluk
Singapore
About 1 year using the app
CJDropshipping replied July 1, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 8, 2024

I am very happy with CJ and would highly recommend this supplier to any drop shipper.
Particularly noteworthy is the always fast and helpful service by Cherry Xu. Thank you and keep it up.

Today I would like to highlight the support of my agent Cherry Xu. No matter what the problem, Cherry works until a solution is found. I really appreciate it.

NewSurvival™
Germany
About 1 year using the app
June 28, 2022

I love the app mostly because of the agent support that I get. Lori has been very helpful and understanding of my concerns and will always make sure I get sorted out. Highly recommend the app

Lube Pro Plus
United States
About 1 year using the app
September 28, 2021

Using CJDROPSHIPPING with Shopify is so easy. My reasoning is the people behind the scene. Like Jinji Gao kept me updated about my orders and made the process simple. I appreciate the help.

Raeleigh Footwear
United States
About 1 year using the app
CJDropshipping replied September 28, 2021

Thank you for your feedback! your approval is our motivation.

October 13, 2020

5 stars for CJdrop and especially for Yeri for his professionalism and capacity to anticipate needs and problems, love her. Thanks

NozaMoor™
France
About 1 year using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 16, 2023

Whenever I have a question or need help with something Ben is very good at figuring things out quickly and efficiently. He doesn't waste my time and is very good a responding quickly.

Aurora Sunset Diffusers
United States
About 1 year using the app
June 9, 2023

CJ is great. The assistant Ely is easy to chat with and very helpful and in my case patient as I am very new at Drop Shipping! :-). My request was resolved in a timely manner which is great. 5 stars Ely!

Ginger Bear
Australia
About 1 year using the app
April 4, 2023

I usually don't write reviews but Grant was so helpful and professional that I didn't feel any complications with my issues, he was so patient and clear and also fixed some issues that I made just the best

MyCustomCrafts
United Kingdom
About 1 year using the app
March 12, 2023

I'm very happy with the support I've been receiving from CJdropshipping as I expand my business. I'm very grateful and impressed with the support from our agent Lori, she is also very quick to help us solve questions or problems for our customers. Looking forward to continuing to work and grow with CJ!

Twerkies
United States
About 1 year using the app
November 16, 2021

J'utilise CJ depuis maintenant plusieurs mois. Il m'a fallu du temps pour lancer mon site internet, trouvez les produits, ... et l'équipe de CJ à toujours été présente. Les agents sont patients, efficaces et toujours prêts à rendre service. Merci pour tout CJDropshipping. ******
I have been using CJ for several months now. It took me a long time to launch my website, find the products, ... and the CJ team was still there. Officers are patient, efficient and always ready to help. Thanks for everything CJDropshipping.

WALEA
France
About 1 year using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.