Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 4, 2023

Ótimo atendimento, me orienta para que eu faça um bom trabalho. Estou muito satisfeita. Leah meu agente

Kabrol
Brazil
About 1 year using the app
October 12, 2021

Elina Hu helps me a lot. I like CJ dropshipping. They are always very helpful to customers.ALso, the sourcing team isn't that bad too. Recomended

Campovio
Canada
About 1 year using the app
CJDropshipping replied October 14, 2021

Thank you for your feedback! your approval is our motivation.

March 25, 2021

I am HAPPY with the attention of our assistant, she always solves our doubts and problems.
100% satisfied thanks thanks thanks Crystal!!!

Dalys & Delcie
United States
About 1 year using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited April 19, 2023

Kind and helpful, Bonnie helped me solve a problem with the packaging of my order. Very satisfied with the support received!!

Halima Official
Italy
About 1 year using the app
September 9, 2021

CJ is definitely one of the best options for dropshipping from China. Their website UI is pretty ugly but don't let it put you off. The system just works and is way more efficient than working with a private supplier via spreadsheets etc. To get the processing time down you really need to order inventory but the process to do so looks very easy (haven't tried it yet). I have been working with Saturn who has been very helpful in answering questions and getting variants connected between Shopify and CJ. Recommend!

Relaxing Things
United Kingdom
About 1 year using the app
CJDropshipping replied September 9, 2021

Thank you for your feedback! your approval is our motivation.

Edited April 15, 2024

Camilia Zhu is more than awesome and i mean it! shes literally the best help ever...shes always there when i need assistance in whatever struggles im facing, and provides exceptional service! she deserves all the best! shes the top customer service among all the staff members :)

Flying Trends
Netherlands
About 1 year using the app
March 29, 2021

The sourcing process with CJ dropshipping really a game changer for dropshipping with the good shipping time and sourcing process. I've been working with one of their agent named Edison Zheng...really great support and patiently answer my question whenever I have a problem. Thanks CJ...your team Rocks

Trendvers Store
Singapore
About 1 year using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 27, 2020

Danielle, my agent, has been awesome. She have been quick with her replies, making things happen for me, and striving to make this experience a pleasant one. Thank you!

DandyArtisan
Singapore
About 1 year using the app
CJDropshipping replied December 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 26, 2023

Alina Liu provided a wonderful, well-paced service with good assistance. I always receive a response to my inquiries along with some supporting information. Even though I haven't started a committed relationship yet, I can see a future with my agent and CJ itself. This far exceeds my expectations, for now!

Zero-V
United States
About 1 year using the app
December 22, 2021

Good application and great service. A problem was solved with me in less than 4 minutes with Mr. Mandy Lu. Thank you very much

Ladoby
France
About 1 year using the app
CJDropshipping replied December 22, 2021

Thank you for your feedback! Your approval is our motivation.