Reviews (9,559)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

May 20, 2023

Today Leila helped me with my order fulfillment, I had some issues that needed to be fixed and she helped me through the whole process, and it was a great experience. I am very impressed and recommend her to anyone as a supplier!

Adrian
United States
11 months using the app
Edited July 5, 2021

Great service even some improvments could be done with UX experience. Bulk orders with CJ IOSS is something you have to implement quickly ! Big thanks to Bonnie Gu who solved my problem this evening ;-)

Looqita
France
11 months using the app
CJDropshipping replied July 5, 2021

Thank you for your feedback! Your approval is our motivation.

July 16, 2020

Its a great app with great people. Levin Lin helped me with a problem I had with my client's information.

shoppinos
Guatemala
11 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 7, 2022

The best tool for drop shipping! Really good customer service. Their shipping speed is also fast. My agent Amy Huang helps me a lot, in terms of ordering problems or troubleshooting.

cosymiss
Canada
11 months using the app
Edited June 21, 2023

Im very pleased, i just had in inquiry and Miss Agnes Fang was super helpful, she informed she would assist me further on this particular path and next day, (as this particular process i needed isnt an immediate task), was accomplished before i even woke , great prompt service i have to say. So i have to say very much so thank you, and as recommended this service is really good.

My Store
France
11 months using the app
June 15, 2021

i have to say that Dennis Jiang helping me so much, great agent !!
kind, nice and polite guy so much

Perpetual spot
Israel
11 months using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.

July 3, 2023

I love working with CJ. It's easy to use platform that has everything you need to operate your business. Customer service is perfect - it was no waiting time to contact customer agent. I had a great experience talking to Janet Zhang from CJ team and my problem was solved in a moment.

Four Wheel House
United States
11 months using the app
May 14, 2023

I liked the employees of this program. They are online 24 hours a day. They answer all questions immediately

trendyworldshopping
Germany
11 months using the app
September 15, 2023

Your employee Ken Yang is very nice and helped me a lot

kaufplanet
Germany
11 months using the app
October 13, 2023

Very good App for sourcing Products with great support from my Agent (Leah).

Lizzy
Germany
11 months using the app