Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

March 9, 2021

I have been using this app now for a while and I have had no issues. It is a super easy setup and navigation. If you have an questions there is a chat page or you can speak or text with your own personal agent. I have been lucky to have 2 agents. Celia - which was sad to see her go and now Marco who is proving to be just as efficient. So download and get ahead of your game. Shipping is not too bad and has been about 14 days for the products I have tested.

Daisy Boho Boutique
United Kingdom
11 months using the app
CJDropshipping replied March 9, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

September 25, 2020

I like the service from CJ, especially that you have your own agent. My partner is XIN XG and I love working with her. She does a really great job and helps me a lot with all of my inquiries.

hometraining-zone
Germany
11 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 3, 2023

Sita Cui helped me solve all my issues in an instant! The support of CJ is great, and CJ is the best site for dropshippers out there for a good reason. Very happy that I decided to trust CJ with my business.

marnetic
Greece
11 months using the app
December 22, 2022

Fiona Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only has she been quick and responsive any time I have questions, she’s also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. I recommend this app, and using CJ as a supplier. They’re the absolute best.

BattleArena
United States
11 months using the app
June 23, 2021

Le support client de CJ est top j'ai communiqué avec Théra qui m'a beaucoup aidé. Vous n'aurez aucun soucis avec CJ toute une équipe mobilisée pour vous servir.
Merci Théra.

AniBelle®
Canada
11 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 12, 2020

Very good customer service ! If you have some questions someone respond to you question in 2 minutes. A special mention for Ming who is an excellent agent who knows how to respond to your problems in all circumstances.

BEAUTY INNOVATION™
France
10 months using the app
CJDropshipping replied June 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 1, 2023

CJ is really a best system, easy to buy and sent goods direct to customer or stock at many warehouses, my support person is Miya Huang is a great agent.

Foreveo
Vietnam
10 months using the app
December 21, 2020

This App is helping me grow my business exponentially. My agent Blandine Wang is amazing and extremely knowledgable and helpful. Im very glad to be working with such a beautiful company. Thank you CJ

Pet Lockerr
Canada
10 months using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 22, 2021

Thanks to LULU Pang for the amazing support! She helped me immediately providing a very good service!

Meditworld
United States
10 months using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

June 30, 2020

Easy to use. You can find many products and when there is a product you cant find, easily create a sourcing request and the product will be there after 24 - 48 Hours. You also have an agent who cares about you. If u have any problems you can ask him and he will take care of it.

Kittyout
Germany
10 months using the app
CJDropshipping replied June 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!