Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I have been using the app for quite some time. I am very satisfied! The agents that are assigned to you are always helpful and help very quickly in case of problems! Thanks a lot!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Sveta is the BEST!!
The Q were very fast answered and the recommanded tools worked fine!
Thanks Sveta for helping me out!
Bin Han is a top agent at CJ! He is always able to help me solve everything, great customer service!
I'm new to the dropshipping world, but I'm finding this app pretty easy to learn. Some of the products have confusing descriptions, but when I reach out for clarification, support is great at helping. Camilia Zhu has multiple times helped me and was so quick to answer my questions.
My agent Aoki is hands down the best thing about CJ. Stellar service, absolutely quick response and even quicker solutions. So happy with CJ, not a single problem so far. Give AOKI a raise!
Cj is the most easiest dropshipping program I've ever used. Customer service is 24 hours reachable. Winnie helps me a lot with my orders and tracking.
The platform is excellent, and the agent provided to me is impressive and active. Highly recommends.
CJ is a really useful application that provides excellent service and agents that will help guide us in our businesses. They have really good customer service and agents that is always there to update us and remind us on every transactions that we make
Thank you for your feedback! Your approval is our motivation.
Donna Li(Customer Service) was very helpful in the service she provided today. I am very grateful for her effort in helping me process my order. Keep up the superb work that you do.
a very good, fast and efficient customer service .They are attentive and helpful . Thank you very much
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!