Reviews (9,592)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

May 11, 2023

Saturn Wang is the best service rep of all time! She was super helpful and solved all of my problems!

Storeist
Canada
11 months using the app
July 4, 2023

Just starting my experience with CJ dropshipping, but already loving it. I would like thank agent Cristina Chen that helped me.

Auma Pet Store
Brazil
11 months using the app
March 30, 2021

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Estella is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated.

Daily Revel
United States
11 months using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 20, 2023

Today Leila helped me with my order fulfillment, I had some issues that needed to be fixed and she helped me through the whole process, and it was a great experience. I am very impressed and recommend her to anyone as a supplier!

Adrian
United States
11 months using the app
December 29, 2023

My experience with their services has been exceptional. I would also like to mention the outstanding support provided by my agent, Royce Zhang.

Royce has consistently been quick and efficient in providing assistance whenever I have reached out for help. His knowledge and willingness to go above and beyond have made my experience with CJ Dropshipping even more enjoyable.

I am genuinely happy to have the opportunity to use their services, as they have had a positive impact on my business. I highly recommend CJ Dropshipping, and I'm grateful for the excellent service I have received from Royce and the entire team.

Thank you for your dedication and commitment to customer satisfaction!

mypawsomestore
United Kingdom
11 months using the app
Edited July 5, 2021

Great service even some improvments could be done with UX experience. Bulk orders with CJ IOSS is something you have to implement quickly ! Big thanks to Bonnie Gu who solved my problem this evening ;-)

Looqita
France
11 months using the app
CJDropshipping replied July 5, 2021

Thank you for your feedback! Your approval is our motivation.

July 16, 2020

Its a great app with great people. Levin Lin helped me with a problem I had with my client's information.

shoppinos
Guatemala
11 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 7, 2022

The best tool for drop shipping! Really good customer service. Their shipping speed is also fast. My agent Amy Huang helps me a lot, in terms of ordering problems or troubleshooting.

cosymiss
Canada
11 months using the app
Edited June 21, 2023

Im very pleased, i just had in inquiry and Miss Agnes Fang was super helpful, she informed she would assist me further on this particular path and next day, (as this particular process i needed isnt an immediate task), was accomplished before i even woke , great prompt service i have to say. So i have to say very much so thank you, and as recommended this service is really good.

My Store
France
11 months using the app
June 15, 2021

i have to say that Dennis Jiang helping me so much, great agent !!
kind, nice and polite guy so much

Perpetual spot
Israel
11 months using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.