Reviews (9,555)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited May 13, 2024

Excellent experience. Great agents, Aoki has helped me so much!

GOSHAX SLEEP
United States
10 months using the app
May 21, 2023

A very successful service. Especially our representative Cristina Chen facilitated our work with her unwavering help and timely and accurate information. We are very grateful for her support.

MixxCurry
United Kingdom
11 months using the app
October 18, 2022

The Support with connie jin was great! I had some issues with synchronization of packaging and ioss number. i was really delighted. thanks!

Fotif Brand
Germany
11 months using the app
April 8, 2023

Excellent customer service! Zoey was particularly good at solving my problems. She sent screenshots showing me exactly what to do. Quick to respond and friendly!

Lars Haircare
United Kingdom
11 months using the app
November 19, 2023

Thanks to Fionnula for very fast customer service.. 100% Recommend CJ drop shipping

Royal Retails
United Kingdom
11 months using the app
March 9, 2021

I have been using this app now for a while and I have had no issues. It is a super easy setup and navigation. If you have an questions there is a chat page or you can speak or text with your own personal agent. I have been lucky to have 2 agents. Celia - which was sad to see her go and now Marco who is proving to be just as efficient. So download and get ahead of your game. Shipping is not too bad and has been about 14 days for the products I have tested.

Daisy Boho Boutique
United Kingdom
11 months using the app
CJDropshipping replied March 9, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

September 25, 2020

I like the service from CJ, especially that you have your own agent. My partner is XIN XG and I love working with her. She does a really great job and helps me a lot with all of my inquiries.

hometraining-zone
Germany
11 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 9, 2023

Judy Wen from CJdropshipping is very helpful. The assistance to resolve my order related is attended almost immediately

CyrilT
South Africa
11 months using the app
December 22, 2022

Fiona Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only has she been quick and responsive any time I have questions, she’s also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. I recommend this app, and using CJ as a supplier. They’re the absolute best.

BattleArena
United States
11 months using the app
February 3, 2023

Sita Cui helped me solve all my issues in an instant! The support of CJ is great, and CJ is the best site for dropshippers out there for a good reason. Very happy that I decided to trust CJ with my business.

marnetic
Greece
11 months using the app