Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 2, 2023

Miro Tan , mon agent sur dropshipping est très à l'écoute, et très réactive. Elle m'a beaucoup aidé avec mon projet!
Merci beaucoup Miro Tan :)

doudi.e
France
12 months using the app
August 4, 2020

The customer support was very nice and fast, been using this app for a long time and am very happy.

Beauty Skin Tech
Japan
12 months using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 28, 2022

Whalen is my agent and iam very satisfied with his service.He is alawys very quick to respond to my masseges and help me with my question.And he is very professional.

SHINE WIZ
Singapore
12 months using the app
June 2, 2023

CJ dropshipping has been most excellent to work with. Our agent Mandy Lu has been most helpful and accomodating. We know that our shop is in reliable hands.

Wigs Wardrobe
Australia
12 months using the app
February 20, 2020

Had an issue and reach out to the team! Great support from their team! special shout out to Gringer for outstanding service!

yuppypaws
Singapore
12 months using the app
September 3, 2021

CJ is the best!!! They are on top of their game and the customer service is unbelievably good, Nikita always responds to my messages quick and is always there to help, thanks guys!

BikeTigers
Romania
12 months using the app
CJDropshipping replied September 3, 2021

Thank you for your feedback! your approval is our motivation.

June 13, 2023

Feedback on my Agent Miya Huang
I've been working with Miya Huang for a few months, and she has been a tremendous help in growing my business. She always responds promptly to my questions and is a pleasure to work with overall. I highly recommend her for her excellent support and dedication.

MYMUSTS
Switzerland
12 months using the app
December 25, 2021

Excellent customer service from Shaw Zhu. Honest and clear and fast in solutions! Thanks friend. Nice working with cj

SHEKNOWSBEST
Belgium
12 months using the app
CJDropshipping replied December 26, 2021

Thank you for your feedback! Your approval is our motivation.

February 21, 2023

CJ Drop shipping was very accommodating when i had an issue with an order that they corrected very fast and i was able to process it right away! THANKS EVERYONE

Jim N Cola Store 2023
United States
12 months using the app
Edited October 30, 2023

skye is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

Knight Gift
United Kingdom
12 months using the app