Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 9, 2023

I had some problems with my orders and Jocelyn Yan helped me quickly. She has given me an answer very quickly. I recommend her!!

ElRinconY
Spain
12 months using the app
Edited December 16, 2023

Good customer service from CJ and agent Arlene. Very fast with her response and had clear helpful instructions to my problems

Disrea
Finland
12 months using the app
August 17, 2023

really good site. and murphy hu is an excellent professional, accurate and always ready to help you in any circumstance. I highly recommend this site

Coeur bohémien
Italy
12 months using the app
April 15, 2023

I have contacted my agent Carl via WhatsApp, but he wasn't available, so I have been diverted to Michell that much helped me with my query. These guys are 100%, probably the best suppliers for dropshipping businesses.

Your Love Store
United Kingdom
12 months using the app
October 17, 2023

CJ has been great and all the support is super fast and helpful. I get immediate assistance whenever I need it. Ruth is always incredibly kind and helpful.

Pianty
United States
11 months using the app
January 14, 2023

Thank you so much cjdropshipping. They make fulfilling orders very easy. And have a great service team

riwaqtamghra
United Kingdom
12 months using the app
October 12, 2023

Every time I've needed something, Christina has been wonderful she replies quickly and makes sure I'm happy. She excels at what she does.

Allevea
United States
11 months using the app
July 17, 2023

I had a few questions regarding the products I’m listing to my store. But Agent Angel Li cleared all my doubts and helped me with some other things. I’m definitely happy with the support i got from her.

shoppingpearls
India
12 months using the app
May 29, 2023

Die Zusammenarbeit mit Carrie Wong kann ich sehr empfehlen. Sie berät professionell, findet für meine Fragen schnell Antworten und ich bin sehr zufrieden. Viele Grüße Bianka

ideentrend
Germany
12 months using the app
November 24, 2021

Great support. I have spoken with Mandy Lu, and I have solved my problems with the shipping. Very professional person, fast solving problems. This support gives to us a lot of confidence in our job. Thank you, Mandy Lu.

mygardenlobby
United States
12 months using the app
CJDropshipping replied November 24, 2021

Thank you for your feedback! Your approval is our motivation.