Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 29, 2020

I used CJ to help me source product and dropship. It is a great time saver. I love it and would recommend it to anyone who is serious about their dropshipping business.

HypePortrait
United States
11 months using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 19, 2023

Today Billy Shi helped me with fulfilling my order, I had some problems that needed to be fixed and he helped me all the way through, co confusion and it was a great experience. I am very impressed and recommend him to anyone as a supplier!

NanoPrint
Canada
11 months using the app
June 13, 2023

Customer support very helpful, and extremely fast response. I connected with Angel and she was a great help!!!

Thylas
Australia
11 months using the app
June 9, 2022

The customer agents are very helpful, especially Henry Hu, he is very responsive, professional, and helpful. Highly recommend! Thank you, CJ!

Seven Delight
Indonesia
11 months using the app
December 3, 2021

Ich benutze die App seit 3 Monaten und bin mehr als sehr zufrieden. Es ist sehr einfach für Dropshipping und man bekommt deutsche DhL Sendungsnummern. Lieferzeit 10-12 Tage ist okay. Ich habe einen persönlichen Agenten( Yuki) . Er ist super. Er kümmert sich um alles und ist jederzeit erreichbar über Whatsapp. Ich plane langfristig mit Cj und baue meinen Onlineshop zurzeit nur mit Cj Produkten. Die Qualität stimmt, auch wenn die Versandkosten sehr hoch sind, kann man immer noch profitabel werden.

MICRO RENTI
Germany
11 months using the app
CJDropshipping replied December 6, 2021

Thank you for your feedback! Your approval is our motivation.

Edited May 10, 2023

Great customer service, just had a conversation with Mandy from support and she's been very helpful and quick to reply. Highly recommend this app.

craftydecs
Australia
11 months using the app
June 2, 2023

Thank you Linda you are always kind and always diposnibile to support us with our business Thank you CJ and Thank you Linda again

DadaKids
Italy
11 months using the app
July 9, 2020

I've been working with CJ Dropshipping for a couple of weeks. So far so good. I like their live customer service. They are very helpful. They can improve their processing time a bit and try to keep it within 1-3 days. But other than that. I have no complaints so far. I hope I can get more orders and buy in bulk to improve my shipping time with their help soon.

Fit & Out
United States
11 months using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2023

Your employee Ken Yang is very nice and helped me a lot

kaufplanet
Germany
11 months using the app
November 6, 2020

Excellent platform, very easy and straightforward to use and reliable. The agents are always there to help you answer your questions and are very fast in responding, especially Katherine who provides all the information when needed and very quick in responding.

Bhoomy
Australia
11 months using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!