Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 16, 2020

Its a great app with great people. Levin Lin helped me with a problem I had with my client's information.

shoppinos
Guatemala
11 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 21, 2023

Im very pleased, i just had in inquiry and Miss Agnes Fang was super helpful, she informed she would assist me further on this particular path and next day, (as this particular process i needed isnt an immediate task), was accomplished before i even woke , great prompt service i have to say. So i have to say very much so thank you, and as recommended this service is really good.

My Store
France
11 months using the app
December 7, 2022

The best tool for drop shipping! Really good customer service. Their shipping speed is also fast. My agent Amy Huang helps me a lot, in terms of ordering problems or troubleshooting.

cosymiss
Canada
11 months using the app
July 3, 2023

I love working with CJ. It's easy to use platform that has everything you need to operate your business. Customer service is perfect - it was no waiting time to contact customer agent. I had a great experience talking to Janet Zhang from CJ team and my problem was solved in a moment.

Four Wheel House
United States
11 months using the app
June 15, 2021

i have to say that Dennis Jiang helping me so much, great agent !!
kind, nice and polite guy so much

Perpetual spot
Israel
11 months using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.

May 14, 2023

I liked the employees of this program. They are online 24 hours a day. They answer all questions immediately

trendyworldshopping
Germany
11 months using the app
Edited August 18, 2021

I really appreciate the customer service they are available 24/7. Cheria, Skye Zhu, Elsie are doing a great job and the shipping times are good too. CJ is very receptive to feedback, and they are continuously improving their service to satisfy our needs.

Doctor Miasma
Romania
11 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 28, 2021

Joey Is the most amazing Agent I ever have. I highly recommend CJ for drop shipping business. The custom service is AWSOME!

ProteKnee
Germany
11 months using the app
CJDropshipping replied December 28, 2021

Thank you for your feedback! Your approval is our motivation.

October 3, 2023

Good service!!!

ItemDrop
Mexico
11 months using the app
April 22, 2020

It's a very good app! I have all in one. The syncing and other functions are very useful. Also, I got the best Agent I've ever had (named Chloe). She answers always my questions and helps me every time out when I got problems. All in all, It's the best App for Dropshipping.

TigerZz
Austria
11 months using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!