Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 27, 2021

all very helpful. parcel can be resend. all good. Thank you for r your support
the space here is too long

ZAZAMO
Germany
11 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

October 1, 2023

Fast reliable distribution! Was given my agent Nancy when I first signed up and shes been quick to respond with the perfect answer to my question ever since. Definatly reccomend over other 3PLs

EasyLivings
United Kingdom
11 months using the app
December 8, 2020

I just have to tell CJ service what product I'm sourcing and they'll do everything for me, fullfillment becomes very easy. Strongly recommend

wholesomedeeds
Malaysia
11 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 25, 2021

CJ has quite a huge variety of product. Sometimes products are lacking information, but Ella (one of the CS team members) is very helpful and able to assist!

GENANDLATER
Hong Kong SAR
11 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited October 21, 2020

C'est une bonne plateforme de drop, 90% tout ce passe bien. Les temps de livraison sont raisonnables.
Super bon points les agents sont disponibles tout le temps via chat !
Merci en particulier a Célia Y. qui me supporte depuis plusieurs mois :p

Jardin D'Eyden
France
11 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 6, 2023

This app is very helpful and Ruth helped me sync my product to the payment screen so my order can be fully process!!!

Badazz Warriorz
United States
11 months using the app
April 21, 2021

The customer experience is outstanding. I recommend underpromising on the shipping times however as the occasional parcel arrives a bit late

POKKIT Wallets
Canada
11 months using the app
CJDropshipping replied April 21, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 18, 2023

Buena aplicación con excelente atención al cliente, destacando a Fionnula y Arlene por su rápida y eficaz respuesta. 10/10

ElecctroShopp
Spain
11 months using the app
February 25, 2023

I appreciate CJ Support and more Violet help that give me all information without loosing time, and really appreciate Violet service ! thanks to you !

Car Parts Plus
Belgium
11 months using the app
June 29, 2022

I've been using CJ Dropshipping for more than a year now. Better shipping times and lower product costs than Aliexpress. Our agent Vincy has also been an invaluable asset to helping me manage the supply chain side of my business.

The Fly Orbb™
United States
11 months using the app