Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Simon from the customer service department is very helpful. Working on weekends to assist order enquiries that needed to dispatch urgently. Thank you Simon. Great working with you.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Their service in particular Carrie Jin has been excellent. I appreciate the attentiveness and I hope we can grow our business together
I have placed a few orders with no problems. I contacted support once to find out where my package was exactly and I received an answer in less than 5 minutes from "Brian".
The app seems quite intuitive, though I haven't used it a whole lot, it appears to be useful. Their support agents (Lea is one that stands out) are good people and I've had several discussions with them, proving to me that they are genuine, kind folks. I can't totally vouch for the app as I haven't had a ton of experience with it, but the people behind it are good people and they're willing to work through things with you, which is kind of rare these days. So, you can look forward to that.
It is a great app. You get a personal agent for everyday questions. My agent is Kitty and she knows her stuff
My Agent Named Sita Cui is an exceptional helper and has helped me resolve problems negotiations and is very helpful!
Winnie and Jolie were good agents always have good answers fast response she answered many Q. She provided me with what I was looking for thank you .
Connie is a very good agent! She always help me with any of my questions. I am very happy to work with her!
Special thanks to June, he helped me very fast for the details of my product. I pretty much recommend CJ.
Thank you for your feedback! Your approval is our motivation.
Grace Li is a amazing. Grace Li helps me always with important things for my business. Grace Li is very patent and always active for helping :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!