Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I love working with CJ. They assign you an agent to help you with anything. Wendy Yuan is my second agent and she really helps out and also pro actively contacts me in case of an issue.
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Great customer support and a very streamlined experience. No issues so far, they are always available on chat.
Although there are sometimes some problems with the platform or the orders, the assistance is always present and efficient. Paulo Huang has been assisting me for some time now, and he responds cordially, quickly and effectively to all my requests for information. Thank you very much.
Just starting my experience with CJ dropshipping, but already loving it. I would like thank agent Cristina Chen that helped me.
Howard was a cj agent who helped me so much. I really appriciate his help and he answered every question i had swiftly and provided me a lot of good information i asked of him. Customer service was excellent
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Saturn Wang is the best service rep of all time! She was super helpful and solved all of my problems!
Today Leila helped me with my order fulfillment, I had some issues that needed to be fixed and she helped me through the whole process, and it was a great experience. I am very impressed and recommend her to anyone as a supplier!
CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Estella is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
I'm thrilled with the amazing help I received from Ben at CJ Dropshipping. He not only helped me find the perfect products I was looking for, but his exceptional customer service and expertise made the entire process smooth and enjoyable. Ben's dedication to understanding my needs and recommending the right products has significantly improved my business, and I can't thank him enough for the positive impact he's had on my success. If you're in search of great products and outstanding service, Ben is the person to reach out to!
Great service even some improvments could be done with UX experience. Bulk orders with CJ IOSS is something you have to implement quickly ! Big thanks to Bonnie Gu who solved my problem this evening ;-)
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