Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 14, 2021

Xiaoqi Wu was very helpful with the answers. Thank you :) I did not order anything yet, but the service is very rapid and helpful.

Maya pup store
France
10 months using the app
CJDropshipping replied August 15, 2021

Thank you for your feedback! Your approval is our motivation.

June 16, 2023

Bin Han is very quick in responding to any request, as well as being highly professional and helpful. Highly recommended!

bodychic
Italy
10 months using the app
December 21, 2021

Elina is my agent and she is just amazing such a great and positive attitude m, very helpful every time, and very quick in arrange negotiations . I’m beguining and it was a very nice 1 st experience. Thank you very much ♥️

Elynnor
Mexico
10 months using the app
CJDropshipping replied December 22, 2021

Thank you for your feedback! Your approval is our motivation.

October 4, 2023

I had the idea to start my own online business and came across CJdropshipping as my provider. I wanted my customers to have the best experience when shopping, so my main focus was to have the best quality and shipping conditions. Also, I knew it would be very important for me to have someone to talk to if something went wrong with an order. When I had my first customers, I was very excited, but the whole process was new to me. I turned to CJ Agency to help me with my order. I can say that the service I received was faster than I thought it would be. Any other difficulty I had, such as refund or delivery issues, was resolved right away. My personal agent, Sulee Li, is doing a great job supporting me on my little learning journey. My last problem with an order was taken care of by zoey zheng - she responded immediately and helped me via WhatsApp, so my problem was solved right away. Her service was great! She was very nice and calmed me down when I was panicking about the situation. All in all, I would like to thank the whole DJdropshipping team - your service and support is on a whole new level in this era of dropshipping. If you are considering working with them, just try to see for yourself. They do their best to make your business easier.

Dar Amor
Germany
10 months using the app
January 1, 2023

Rebecca Lin was very helpful and answered all my questions in timely manner. Excellent service! Thank You!

Raymana
United States
10 months using the app
January 8, 2022

Flora was so helpful and was very kind, I could not have wished for a better customer service person, I highly recommend CJ to all

Phylistix
Australia
10 months using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

June 30, 2021

I am really satisfied with the service this platform offers. I especially want to thank my agent Danny who assisted and helped me professionally.

PetKingdom™
Italy
10 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 8, 2021

I really love CJDropshipping, they have a lot good products and their service is amazing! If they dont have a product yet, you can fill in a request easy, and CJDropshipping will get the products very fast, takes 1-2 days. Their support is AMAZING as well, they speak very well English, they are very professional and they work very hard to help the customers (dropshippers like us). SPECIAL THANKS to Hedy: her help and response is very good! She speaks very well English as well, and she is very kind and professional. Communicative skill is very good. And I'm very happy that she gives me very good support via Skype and even in the evening and weekends! Also special thanks to Sharon Zhan! She is very kind and very skilled! Special thanks to Danny Xiang from support team as well! Got so many questions for him, and he answered them all perfectly. He is very professional,has good patience, good knowledge and he is very kind.
Overall, I'm very happy to work with CJDropshipping!

Thoppy
Netherlands
10 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 21, 2023

the best worker is Roxane Liu. She is so reliable and helpful, completing every task in seconds.

draeburly
Germany
10 months using the app
January 29, 2021

since i have been working with CJ, i wonder why i haven't known this agent for a long time? the work is precise and correct. My agent William Cei is EXCELLENT. he is accessible at all times and helps me whenever I encounter a difficulty. with him there are no silly questions. I am very satisfied.

Wunderland24
United Kingdom
10 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!