Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 25, 2021

I made a sample order and I had a question and they were very helpful and assisted me in a timely manner.

Absolute Fashion 2020
United States
10 months using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

September 30, 2023

Fionnula Wong help me, I need my shipping discount agreed with my agent to be realized, so Fionnula was online and supported me in the meantime. At the moment, I am waiting for my agreed shipping discount, and I know the commitment of support for each user. It's hard work, and if everything comes to fruition with my shipping agreement and product discount, I will recommend CJ even more.

Mavita
Brazil
10 months using the app
March 8, 2023

CJ as a service is pretty good. They offer a good selection of products and pretty good shipping times. My support agent Whalen always keeps me up to date with everything that went on and was very helpful. Recommend CJ to anyone trying to get started with dropshipping.

Rouveau
Australia
10 months using the app
September 23, 2023

I am a new user of CJ for 1 months, I really appreciated the good service from the members of the team mainly from Ken who helped me a lot with my first orders. I appreciated his very dynamic and always available services.
THANKS

Darlwin Shop
Canada
10 months using the app
January 3, 2023

One of the best suppliers for fulfilling the orders, plus amazing customer support. Every time i faced a problem they were their to help, such a friendly and understanding workers their, and i just want to say a special thank you to (Alan from the Customer Support) for your amazing help. You have been great and really Patient with me.

haya-store.com
Germany
10 months using the app
Edited January 28, 2021

CJ is very easy to use and we can find many products. The customer service is very great, our agent respond very quickly and help us a lot. We are never alone, I recommend it !

A&M Boutique
France
10 months using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 8, 2023

Cj dropshipping is very helpful and provides great service. Vita Liu was helpful in providing product picture, much thanks to her.

My Store
United States
10 months using the app
April 14, 2023

Customer service is amazing - I have worked with Cristina Chen; she answers quickly and nicely and makes sure to fix the problem. Definitely will keep working with them

WeebShop 0
United States
10 months using the app
Edited May 4, 2023

I have been using CJ for about 3 years now and they are by far the best fulfillment company I have ever used. There customer service is absolutely amazing and they truly care about their customers.

Personal thanks to Gina!

PupRoyal
United Kingdom
10 months using the app
July 24, 2021

Cabby cui is really fast and efficient it has solved so many problems that I was wasting a lot of time. It's a great application I recommend.

Anshin
France
10 months using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.