Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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I had an excellent experience with Yuliya Chan's customer service! It was the first time I was ordering samples for my store and I was stuck in the process! With a lot of patience she guided me, shared the steps and even finalized a part of the process that I was not able to understand. She explained everything to me and now I'm able to make the next orders by myself! Thank you so much Yuliya, I'm very happy to have you as a supporter in this process of making my dream come true!
Great customer service!! You all are the best! You all are a big contribution to my business. Thanks
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My agent Aria LV is amazing. She's very responsive and helpful with all of my requests and questions. I look forward to continue working with her.
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Good customer support! Janet Zhang was very helpful in quickly solving an urgent issue. Recommended!
Ich bin sehr zufrieden. Mit dem Agenten kann man gut kommunizieren und erhält schnelle Rückemeldungen. Danke :)
Thank you Rebecca Lin!! Super helpful and SUPER kind!!!
I recommend CJdropshipping to every drop-shipper because of there customer service and short shipping times. Thankful for my agent Simon. He is always there whenever i need help while using the app.
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The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My question was how to proceed with my first order on CJ from Shopify. The support representative responded in a professional and helpful way. Got done in minutes. Thanks to the CJ support team.
Great customer service. Fast replies and really easy and pleasant communication. I can highly recommend CJ!
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