Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 20, 2021

very nice support and perfect agents like Daisy Bao. Thank you very much ! With my orders I had a super connection to germany and with the delivery times I was very satisfied

OOASE
Germany
10 months using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 31, 2021

the best app ever. shipping time is less too. agent Catherine was really helpful. customer service is very good and professional.

Secret Apparels
United Kingdom
10 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited March 26, 2024

Updated: Still working with CJ and still looking forward working with them for my business.

Awesome Service and Fast Delivery!
I have a problem? they will look into it and try everything to solve it for me.
I can get products to my customers in 4-5 Days.

Ceralio
Germany
10 months using the app
June 24, 2022

ADA is just the best she helped me through my issues with ease even when we got disconnected i was able to just ask for her and she connected right back with me and solved my issue

FabMeGrabMe
United States
10 months using the app
July 9, 2021

I appreciate the fast delivery times that Cj Dropshipping offers, their willingness to source products, and most importantly the assistance that I personally receive from Henry! He is quick to respond to attend my concerns and always offers solutions

joeysgiftsite
Kenya
10 months using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

June 25, 2023

It was my first time fulfilling an order from CJDropshipping and Murphy Hu was super patient and helpful in explaining all the steps and sending screenshots of each step

Paws&Whiskers
United States
10 months using the app
November 19, 2021

Chen, was amazing thank you very much! ..........................................................................

TheDogsBoutique
Bulgaria
10 months using the app
CJDropshipping replied November 21, 2021

Thank you for your feedback! Your approval is our motivation.

July 24, 2021

Here's where you start your journey. You could have some great success with it if you're serious. All kinds of services for free that you have to pay for elsewhere. Mind-blowing customer service with real dedication. I've got a great agent, Leo Wong. CJ is the real deal. Cj's a cool dude.

BunnyeBun™
Australia
10 months using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

June 25, 2021

Great experience overall with CjDropshipping.
Special thanks to Tinkle that is the most helpful agent that I had.

Grailice
Romania
10 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

October 22, 2020

great service great agent they are the best i would definitely recommend!
my agent william wei is the best he's very patient and efficacy

ChloéGinger
United Kingdom
10 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!