Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Great customer service Maddox Peng. A serious attitude and he can help me find to find a solution to my problem, he answer me so quick .Very good service.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Mix Huang was great in providing fast and professional customer support. I recommend this app. Nice.
Thank you for your feedback! Your approval is our motivation.
Rebecca was a great help, helped me in a timely manner and kept me updated. I would definitely recommend.
I am using this app now. Very responsible supplier. They have very helpful customer service especially Park and Yeri. Park always responds quickly. Thank you
Thank you for your wrods. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I have been dealing with Roxanne at CJ Dropshiping she has helped me loads. Amazing service. I will be using her for all my product help
Jesse gave quick answers to my questions and helped me with my problem, any kind of support is provided I highly recommend.
CJ has a very responsive and efficient Customer service. I was taken care of by ZOEY who helped me decenter the situation.
Mango was the one who attended me an helped me with all my questions.
Very quick and detailed answers . I do not regret picking CJ.
Perfect Service from DONNA.
Quick response.
I could fix my problem really quick with the help from Donna.
CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Cherry Xu, every day for the last month. Each time, she responds with kindness and goes above and beyond to assist. And when she isn't in the office, my questions are always answered by the customer service team! This means that even though I am in a completely opposite time zone, there is never a lag in communication. Today, Cristina helped me figure out how to add multiple listings to my Etsy store from the same CJ listing. She's also helped me properly sync shipping data to Etsy (which is something even Etsy support was no help with!), and even pointed me to a link with curated best-selling products I can list in my store. I highly recommend CJ to anyone looking to dropship orders worldwide-- I especially recommend Cristina from customer support and Agent Cherry Xu. With their help, I was able to take my Etsy store from 0 to over 14k in sales in under 30 days. Can't wait to see what they help me accomplish in the future. <3