Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 28, 2023

I would like to commend Brian from CJ for his professional work and quick response. He pleasantly surprised me when he sent me a message on his own that my order had been shipped from the warehouse.

Thank you Brian! :)

Viverance
Slovenia
10 months using the app
January 1, 2021

CJDropshipping is a superb application providing concrete and serious support that takes the time to answer us and guide us. Special mention to Edinson Zheng who was able to solve my order problem in less than 5 mins very efficient thank you to him.

Le Fly shop
France
10 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 5, 2021

I highly recommend CJ Dropshipping to all merchants. My personal agent, Xiaoqi, has provided me with exceptional customer service! Thank you :)

Visage Vue
Canada
10 months using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

April 11, 2021

Victoria Wang in customer services she is really kind and helpful, I like how she responds to me ... also the app is very nice

SDRYA
United States
10 months using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited May 26, 2023

Got excellent help from Michelle Luo. Fast response, very helpful, and I got all the help I needed.

Bruce Lin offered me great, great help. Extremely thankful.

Ponkei
Sweden
10 months using the app
May 26, 2022

Started out with this app drop shipping, great support you are assigned your own person from CJ to deal with any problems which may occur. Best drop shipping platform out there.

offbeatabode
United Kingdom
10 months using the app
June 2, 2021

I'm satisfied with CJ performance that they can deliver my product and their customer support is good. My agent Crystal has done a good job to answer my questions patiently and she is very supportive as well.

Easybo Pet Store
Hong Kong SAR
10 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

February 9, 2023

Excellent customer service. Turbo Wang solved my problem in less than 12 hours, and he replied immediately if I had a question.

Gururu
Hungary
10 months using the app
August 27, 2023

Working for nearly a year now with CJdropshipping , and with Loker Wang.
Im really grateful for all the great experiences with Loker , he's always there to help me. I honestly can say we have become friends rather then business partners!
Would really not want any other agent than him.

In the beginning when i started dropshipping most of my orders where placed on aliexpress but now like 80% of my products i order from CJ.
5stars more than deserved !!

TrendayShop
Belgium
10 months using the app
September 5, 2020

I have used this app and it is great specially the staff is always there to assist you with everything you need.
Thank you Icy Hu for assisting me while I needed some help.

Zer0 Active
United States
10 months using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!