Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 12, 2023

I am blessed by direct contact with my favorite Agent ( Kris ) . Every time I have issues to make order, Kris always makes it so easy for me to understand. When Kris is available on chat, I have less stress to worry about. Thank you Kris for your support.

Jainez Home
United States
8 months using the app
August 16, 2023

I am a beginner in dropshipping and needed help with fulfilling orders. The lady i contacted, Arlene was so kind and answered all of my questions so quickly
Thank you

AlchemyHouse-Store
United Kingdom
8 months using the app
Edited August 4, 2023

Great app specially the support team is perfect. I had put "Loker Wang" in a lot of work by keep asking him for help and he always helped. Thank you!

Been 12 days since I have been using this app and it's been easy and great. My man "Loker Wang" was always fast and quick at helping me in cj dropshipping!

FlameArt
United Kingdom
8 months using the app
June 29, 2020

I use this app for 2 weeks now and let me tell you IT IS GREAT! Honestly! Spares you a lot of trouble especially when your new to this business. A special and huge THANK YOU to my agent Celia Yang for being so supportive!

Revamp Bootyque
France
8 months using the app
CJDropshipping replied June 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 22, 2023

perfect customer support overall the site is easy to navigate and the support replies instantly to your massages

thank you Whalen Zhu

Romancerose
Cyprus
8 months using the app
Edited January 6, 2022

A good support team that gives you all time and information needed, I've been online with Cristina Chen for like an hour and I got my problem solved

IKEN LAUREL
Morocco
8 months using the app
CJDropshipping replied January 6, 2022

Thank you for your feedback! Your approval is our motivation.

July 14, 2020

My Agent Vivi is so helpful. Working with me through these corona times to solve major problems like shipping time. Thank CJ and Thanks Vivi for your support so far.

ThePretty.me
United States
8 months using the app
CJDropshipping replied July 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 25, 2021

Very helpful service, in particular thanks to my agent Grace Li I could overcome any issue with the products

inmyhonestopinion
France
8 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 15, 2023

honesty and transparency is what I value most in my suppliers and this I see at CJdropshipping I was attended by Fionnula very polite and eager congratulations to all for the work done.

American Mall online
United States
8 months using the app
February 13, 2023

The customer service is really good! Ben my agent is always prompt to help me when necessary and answer all my questions. Thank you for all your support!

Le Papillon Store
United Kingdom
8 months using the app